Customer Care Representative - Work From Home
Please note: Candidates Must live in an approved county (Brevard, Broward- FL, Sumter, Jefferson, Rockdale, Fulton, Douglas- GA, Miami- OH, Tarrant, Dallas, Harris- TX)
Our client wants to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that?s only the beginning. Read on to learn more about working with us.
Transform healthcare and contribute to our client?s industry-leading organization as a Patient Care Advocate.
Patient Care Advocates are dedicated team members who excel at customer service, helping elevate our clients patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.
Here?s a little more on how you?ll make a difference:
? Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team to answer patient calls effectively.
? Help keep track of patient interactions. While on calls, use your expert listening skills to get to the heart of a patient?s question quickly and document all interactions in real-time.
? Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately.
What You Should Have:
? High School Diploma / GED required
? College degree or Junior College degree with a healthcare focus preferred
? 1 year of relevant customer care experience
? Intermediate to Advanced PC knowledge
? Ability to navigate multiple screens and systems
? Excellent communication skills (verbal and written)
? Flexibility to work specified shift and extended hours as necessary.
What will set you apart:
? College or Junior College education with a healthcare focus
? Medical Terminology training
? Pharmacy or Benefits training
Job Type: Full-time
Benefits:
? Work from home
Work Location: Remote
Similar Remote Jobs
Customer Care Representative - Work From Home
Posted on: 19-02-2025 06:27
IT Support / Helpdesk Associate (college student / part-time)
Posted on: 19-02-2025 06:27
Hello Magic LLC is hiring: Virtual Receptionist (Work From Home) in Dallas
Posted on: 19-02-2025 06:27
Pharmacy Technician Part-Time - Virtual Medication History
Posted on: 19-02-2025 06:27
Retail Customer Service Associate
Posted on: 19-02-2025 06:27
TeleSales Specialist -Remote
Posted on: 19-02-2025 06:27
Calling All Stay-at-Home Parents
Posted on: 19-02-2025 06:27
Package Handler - Part Time (Warehouse like)
Posted on: 19-02-2025 06:27
Remote Customer Service Representative $45 per hour
Posted on: 19-02-2025 06:27
ServiceNow Hardware Asset Manager ? HAM Pro
Posted on: 19-02-2025 06:27
Entry-Level Position: Search Quality Rater (Flexible, Part-Time, WFH)
Posted on: 30-12-2024 06:51
Amazon Night Shift Computer Jobs From Home (Zero Experience) $30/Hour
Posted on: 16-07-2024 18:38
Vice President, Cloud Operations | Fully Remote USA
Posted on: 05-09-2024 00:00
Senior Business and Programs Operations Lead, Partnerships & Business Development
Posted on: 14-02-2025 07:18
Apple Jobs From Home $26Hr
Posted on: 08-11-2024 05:09
Job At Home CVS Pharmacy $27/Hour (Best-Paying Jobs)
Posted on: 18-02-2025 03:58
REMOTE - L1 IT Helpdesk Support with German - Night shifts
Posted on: 13-11-2024 04:55
Data Entry (Entry-Level, Remote, Full-time)
Posted on: 16-07-2024 18:43
Sr. Healthcare Data Analyst (Full-time, Remote)
Posted on: 23-10-2024 04:42
(PART TIME) CVS Remote Careers – Customer Service Center
Posted on: 12-09-2024 00:00