Service Assurance Agent
Internal Posting
Full Time Monday-Friday
0530-1400
Travel at times to Greeley, Colorado and Cheyenne, Wyoming with Senior Manager
FTCA (Fort Collins, Colorado)
Will report to Senior Manager
Focuses on root cause analysis to improve service, provide feedback Management, offer solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned.
High school diploma/GED Eighteen (18) months FedEx experience. Ability to complete all basic and re currency training. Knowledge of FedEx operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics.
Preferred Qualifications: FT Monday-Friday 0530-1400 Travel to CYSA, GXYA FTCA with Senior as required
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary. Information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: Starting Rate $19.51 Hourly Range over time 19.51-29.11
Additional Details: Service Assurance Agent (Travel to GXYA and CYSA
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].
Applicants have rights under Federal Employment Laws:
? Equal Employment Opportunity is the Law
? EEO is the Law Supplement
? Pay Transparency Policy
? Family and Medical Leave Act (FMLA)
? Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
? E-Verify Notice (bilingual)
? Right to Work Notice (English) / (Spanish)
Similar Remote Jobs
Service Assurance Agent
Posted on: 14-02-2025 07:17
Delta Airlines Customer Service Agent Work From Home
Posted on: 14-02-2025 07:17
Entry Level Fire Alarm Installer
Posted on: 14-02-2025 07:17
Independent Sales Support Admin (remote)
Posted on: 14-02-2025 07:17
Online Language Teacher (Remote)
Posted on: 14-02-2025 07:17
Trauma Sales Associate - Los Angeles, CA
Posted on: 14-02-2025 07:17
Coordinator-Customer Service - NE Trumann Oh
Posted on: 14-02-2025 07:17
Entry Level Pharmacy Technician - Remote
Posted on: 14-02-2025 07:17
Administrative Assistant - Cancer Registry (Remote)
Posted on: 14-02-2025 07:17
Entry Level Traveling Customer Trainer
Posted on: 14-02-2025 07:17
National Accounts Manager (Costco)
Posted on: 22-10-2024 05:27
Data Entry Part Time Jobs: Join Our Team!
Posted on: 11-08-2024 00:00
Cloud Computing Engineer - Trainee
Posted on: 16-11-2024 19:13
Customer Service Remote Agents Ideal for College Students - Part-Time
Posted on: 16-07-2024 18:43
Pre-Licensing Training Agent - Remote
Posted on: 28-01-2025 06:22
(Virtual Assistant Remote Jobs) Apple Remote Data Entry Jobs $25/Hour
Posted on: 15-09-2024 00:00
Cloud Security Architect ? with AI ML or Google GenAI or Prisma Cloud
Posted on: 24-10-2024 05:38
Wayfair Chat Service Agent ? Remote
Posted on: 19-11-2024 06:07
QA Lead (UKG WFM Pro)
Posted on: 10-12-2024 18:33
Support the Next Generation: Remote Licensed Bi-lingual Therapist for Youth
Posted on: 24-01-2025 04:51