Amazon Connect Business Analyst - AWS Connect, IVR, BA

Remote, USA Full-time Posted 2025-03-14

Dice is the leading career destination for tech experts at every stage of their careers. Our client, SES, is seeking the following. Apply via Dice today!

Sr Business Analyst - Sharepoint, AWS Connect, Amazon Connect, IVR, Jira, Sql

Description:

Top 6 Technical Skills:
? Excellent Problem Solver
? Critical Thinker
? Excellent at creating Jira Epics and Stories
? Detailed Oriented
? Background in IVR and/or Financial Services
? Jira, Agile, Sharepoint, Confluence

Top 2 Soft Skills:
? Excellent communication skills
? Excellent documentation skills

Benefits:

SES hires W2 benefitted and non-benefitted consultants. Our contract employee benefits include group medical dental vision life LT and ST disability insurance, 21 days of accrued paid time off, 401k, tuition reimbursement, performance bonuses, paid overtime, and more. Due to corporate regulations, we cannot work with outside companies on this opening; only direct, individual candidates representing themselves to SES, please.

About SES Systems Engineering Services Corporation:

SESC was founded in 1989, is a leading provider of technology solutions to Fortune 1000 companies and government organizations. Specializing in Accelerated Development (agile application development, mobile, systems integration, project and program management), Architecture (SOA, microservices, cloud), Data (analytics, DW, BI, big data), Testing (test architecture, manual, automation, data), Cyber Security (SSO, mobile, IAM) and DevOps (roadmap creation, assessments, CICD, tool evaluation, implementation), Employer is guided by a corporate mission to provide valuable solutions to our client s technology needs through responsive quality services.

Please contact me to discuss the details of this position further.
? Please forward resume directly to for immediate consideration - rstarinieri @ sesc .com

I look forward to speaking with you soon!

Robin Starinieri

Director of Recruiting

Systems Engineering Services

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