Live Chat Agent ( REMOTE )
We are seeking a highly motivated and customer-focused Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support through online chat platforms. You will serve as the first point of contact for our customers, ensuring their inquiries and concerns are addressed in a prompt and professional manner. This is a fantastic... opportunity for individuals with strong communication skills and a passion for customer satisfaction to thrive in a dynamic and fast-paced environment.
Responsibilities
? Engage with customers via live chat to provide assistance and resolve their inquiries or concerns.
? Deliver outstanding customer service by effectively addressing customer needs and exceeding their expectations.
? Maintain a high level of product knowledge to support customers with accurate information.
? Identify and escalate complex issues to the appropriate department or supervisor for resolution.
? Document customer interactions, inquiries, and resolutions accurately and thoroughly.
? Collaborate with team members to ensure prompt and efficient resolution of customer issues.
? Perform administrative tasks, such as updating customer profiles and processing orders.
Requirements
? High school diploma or equivalent.
? Previous experience in a customer service or call center role is preferred.
? Excellent written and verbal communication skills.
? Ability to type quickly and accurately.
? Strong problem-solving skills and ability to think on your feet.
? Exceptional customer service skills and a friendly, professional demeanor.
? Ability to multitask and prioritize in a fast-paced environment.
? Proficiency in using live chat software and other relevant computer applications.
Benefits
? Competitive salary
? Health insurance options
? Retirement savings plan
? Paid time off
? Career development opportunities
Similar Remote Jobs
Live Chat Agent ( REMOTE )
Posted on: 16-07-2024 19:01
Remote Data Entry Jobs At UPS
Posted on: 16-07-2024 19:01
Online chat Agent jobs remote no experience
Posted on: 16-07-2024 19:01
Netflix Work From Home (Entry Level Job, College Level) $40/Hour 2024
Posted on: 16-07-2024 19:01
Data Entry Clerk Assistant
Posted on: 16-07-2024 19:01
Ups Data Entry Work From Home Job - part-Time
Posted on: 16-07-2024 19:01
Data Entry Specialist - Remote
Posted on: 16-07-2024 19:01
(Online Remote Jobs) Disney Remote Data Entry Jobs - No Experience...
Posted on: 16-07-2024 19:01
(Hiring Now) Fedex Online Customer Service Jobs Remote - Part-Time
Posted on: 16-07-2024 19:01
Interpreter new york
Posted on: 16-07-2024 19:01
Analyst| Case Management Specialist (REMOTE) ? At Cvs health
Posted on: 22-09-2024 00:00
Remote Sales Positions: Your Path to Financial Independence
Posted on: 24-10-2024 05:38
[Amazon Customer Support] Fully Remote Jobs ? Hiring Immediately
Posted on: 28-11-2024 04:55
Full Stack Developer Advisor
Posted on: 05-10-2024 00:00
Entry Level Remote Sales - Perfect for College Students
Posted on: 15-10-2024 08:32
Accounts Receivable & Collections Specialist
Posted on: 16-01-2025 19:16
Data Entry Clerk
Posted on: 19-02-2025 06:28
Work from Home: Chat Support Specialist - Empower Customers with Exceptional Assistance | Entry Level, Paying $25-$35 per hour
Posted on: 20-08-2024 00:00
Administrative Assistant - Entry Level (Remote)
Posted on: 22-11-2024 05:34
Remote Senior Back-End Developer Jobs | Turing
Posted on: 03-09-2024 00:00