Call Center Associate

Remote, USA Full-time Posted 2025-03-14

Position Summary:

This position will provide support in a 24/7 call center environment. The successful candidate is comfortable working independently in a remote environment. This is a full-time position. The ideal candidate contributes to a culture that delivers quality performance and values diversity, fairness, and inclusion in the workplace...

Responsibilities: ? Answer customer calls and emails ? Place follow-up calls and emails to answer questions. ? Use a PC to access a secure database to input and customer information. ? Document, track, and analyze outcomes. ? Coordinate with various departments to ensure customer questions and requests are handled in a timely manner. ? Maintain quality standards and customer resolution objectives

Required Qualifications: ? US citizenship ? At least a high school diploma or GED ? Proficiency in computer skills, evidenced by passing a computer skills assessment ? Available to work 40 hours a week, including nights and weekends ? Ability to pass a background and credit check, drug screening, and education verification ? Must pass a security clearance process ? Previous call center experience is preferred ? Prior experience as a TRICARE customer representative is a plus

Salary: $14-$16 per hour

Start Date: TBD

Values We Seek:
? Diversity, Equity, and Inclusion
? Integrity
? Professionalism with Passion
? Accountability
? Commitment to Customers and the Community
? Teamwork
? Learning
? Value-centricity

Apply Job!

Similar Remote Jobs

Call Center Associate

Posted on: 16-07-2024 19:01

Commercial Account Manager

Posted on: 16-07-2024 19:01

Adult Social Worker

Posted on: 22-10-2024 05:27

Principal Engineer I - PaaS_IaaS (REMOTE)

Posted on: 13-09-2024 00:00

data entry jobs no experience ? DE0437

Posted on: 21-02-2025 00:00

DoorDash Courier Driver – Hawaii

Posted on: 12-09-2024 00:00

disney social media customer support job

Posted on: 14-11-2024 08:01

CDL-A Driver No Touch Home Weekly

Posted on: 17-02-2025 05:59