Bilingual Call Center Representative (English & Spanish) for Tax Relief Company

Remote, USA Full-time Posted 2025-03-14

Remote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. This is a remote position so you must have good quality internet. You will be developing a personal relationship with our callers so you must have strong people skills. Primary Duties and Responsibilities: ? Acts as a facilitator between referral sources and our fulfillment providers regarding IRS tax debt and other financial or tax related services ? Consistently gains customer commitment throughout the referral process ? Develops and maintains positive relationships with key referral sources ? Act as a liaison between service providers and the customer ? Draft communications to prospective customers (text) ? Accurately refer clients to the appropriate provider organization ? Maintains thorough understanding of competitors' strengths and weaknesses and USPs of our partners Job Qualifications and Requirements: ? Fluent in both English and Spanish ? A minimum of 2 years' proven sales experience preferred ? Preferred experience in customer service, call centers, sales ? Experience in developing text and all strategies ? Excellent speaking, written, and verbal communication skills. ? Ability to establish and develop relationships with leads ? Ability to clearly communicate with customers through phone call and email ? Results driven - documented success in exceeding goals or objectives. ? High School Diploma required ? Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled ? Job Type: part time (full time available after trial period) Schedule: ? Monday to Friday ? Working Remotely

Similar Remote Jobs

Director, Peer to Peer Giving (remote)

Posted on: 24-01-2025 00:00

Partner, Product Delivery

Posted on: 20-01-2025 06:19

(Remote) Client Travel Representative

Posted on: 12-12-2024 19:15

Deliver with Uber (car, bike, or scooter)

Posted on: 06-10-2024 00:00

Grocery Order Writer

Posted on: 20-01-2025 00:00

Founding SDR Hunter- B2B, SaaS, pre-funded

Posted on: 04-11-2024 05:37