Live Chat Agent / Customer Support Specialist - US REMOTE
ValSource Inc is seeking a dedicated Live Chat Agent / Customer Support Specialist to join our vibrant team in a remote position. In this role, you will be the frontline representative of our company, engaging with customers through live chat to address inquiries, troubleshoot issues, and provide exceptional support. Your ability to communicate effectively and empathize with customers will play a vital role in enhancing their experience with our products and services. We value individuals who are passionate about delivering top-notch customer service and who thrive in a fast-paced environment. If you are excited about helping customers and being part of a collaborative remote team, we encourage you to apply.
Responsibilities
? Respond promptly to customer inquiries via live chat, ensuring a high level of service.
? Provide accurate information regarding products and services while addressing customer concerns.
? Troubleshoot technical issues effectively and guide customers through resolution processes.
? Document customer interactions and feedback for continuous improvement and reporting.
? Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
? Maintain a positive attitude and professional demeanor in all customer interactions.
? Participate in ongoing training and development to stay updated on product knowledge.
Requirements
? High school diploma or equivalent; Bachelor?s degree preferred.
? Proven experience in customer service or support roles, preferably in a remote setting.
? Strong verbal and written communication skills.
? Ability to handle multiple conversations efficiently while maintaining a high level of customer satisfaction.
? Proficiency in using live chat software and customer support platforms.
? Strong problem-solving skills with a customer-centric approach.
? Ability to work independently and collaboratively within a remote team environment.
Similar Remote Jobs
Live Chat Agent / Customer Support Specialist - US REMOTE
Posted on: 31-01-2025 10:01
Entry level Fedex remote jobs ? Work From Home Job
Posted on: 31-01-2025 10:01
Tiktok Data Entry Remote Jobs Part-Time & Flexible Hours -WFH
Posted on: 31-01-2025 10:01
Afterhours Customer Care Rep / Account Manager (Excel Skills Required)
Posted on: 31-01-2025 10:01
[Entry Level/No Experience] South Airlines Data Entry Jobs (Remote) $30/Hour
Posted on: 31-01-2025 10:01
Online Customer Support Specialist ? Work from Home (Entry Level)
Posted on: 31-01-2025 10:01
School Psychologist - Assessment Specialist (Now Hiring) in Sacramento, CA
Posted on: 31-01-2025 10:01
UX Product Designer ? LOWES ? Thought storm ? USA
Posted on: 31-01-2025 10:01
AI Developer in California Based Company (Permanent Remote Work )
Posted on: 31-01-2025 10:01
Entry Level Social Media Operator (Remote / No Experience) ?
Posted on: 31-01-2025 10:01
eXpert Care Concierge (REMOTE from South Africa)
Posted on: 19-02-2025 06:29
Remote Customer Service Representative - Work From Home
Posted on: 13-12-2024 17:48
Amazon Distribution Center Warehouse Associate
Posted on: 23-01-2025 00:00
Part Time Teacher for Online G 6-12 Computer Science, Programming and Coding
Posted on: 06-11-2024 04:55
Account Executive Strategic Clients
Posted on: 31-01-2025 09:57
remote online help desk jobs | $25-$35 per hour | no experience needed | no degree required
Posted on: 27-12-2024 04:28
Amazon Data Entry Job Only For 4 Hours ? Work From Home Jobs
Posted on: 16-07-2024 18:47
Software and Tech Solution Marketing- Industry Director
Posted on: 22-10-2024 05:26
Remote Data Entry Specialist
Posted on: 04-02-2025 19:18
Customer Feedback Representative
Posted on: 05-10-2024 00:00