Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

Remote, USA Full-time Posted 2025-03-15

Company : TridentCare
This position is a hybrid Lab Dispatcher and Customer Service Representative position
Dispatcher Essential Duties and Responsibilities :
? Properly documents changes to orders requested by facility and / or ordering physician.
? Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
? Ensures dispatched orders are confirmed as received by technicians.
? Contacts facilities when scheduling or re-scheduling is necessary for any reason.
? Coordinates reassignment of orders to different technicians when necessary.
? Assists with inbound Customer Service calls as needed or directed.
Dispatcher Qualifications :
? High School Graduate or GED.
? Proficient to expert use of Microsoft Office software.
? Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.
? Ability to focus on the task at-hand in a busy, call center environment
Work-From-Home Requirements :
? Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.
? Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.
? Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).

Apply for the Job

Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

Similar Remote Jobs

Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

(Part-Time) Fedex Entry-Level Remote Jobs (No Degree, No Experience)

Start Your Career: American Express Remote Data Entry Jobs

Netflix Remote (Data Entry Jobs) $76000/Yearly ? No Experience

Customer Service Agent - Starting at $18.50/hour - Remote

Data Entry - Health Insurance - Temp to Perm-Remote

Entry Level Game Tester / Reviewer (Remote, No Experience)

Remote Part Time Data Entry Clerk - $1400 weekly

Work-From-Home Sales & Customer Support for Major Cruise Line

Netflix Remote (Part/Full Time Jobs) $75000/Yearly ? Apply Now

Project Manager, Global Real Estate

Strategic People Business Partner (100% Remote, Anywhere in USA)

Part time Vision Clinical Director

Director - Transcription Services (Remote)

Federal Affairs Lead

Customer Service Representatives- Remote/TEXAS ONLY

Entry level / Data Entry Clerk (Remote)

Entry-Level Data Entry Clerk Admin (Fully Remote)

Chat support

Patient Care Advocate - Remote (Michigan)