Hiring Customer Success Specialists - Night shift only
Remote, USA
Full-time
Posted 2025-03-16
This a Full Remote job, the offer is available from: United States Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills ?? Location: Georgetown, Penang (Onsite) ?? Working Hours: Monday to Sunday, 12:00 am ? 11:00 am (5 days per week, 8 working hours + 1 hour break) ?? Job Type: Full-time (Rotational Shift) ?? Salary: RM 3,000++ (Extra Allowances will be provided) Overview: The CSS is the main point of contact for customers using our client's food ordering app. They handle customer inquiries, concerns, and provide information through inbound and outbound phone calls. Qualifications: ? Education: Bachelor's Degree, Diploma, or equivalent in any field. ? Work Experience: At least 6 months in customer support; call center experience is advantageous but not mandatory. Fresh graduates can apply. ? Language: B2 level proficiency in English. ? Interpersonal Skills: Customer service-oriented, active listening, and ability to handle inquiries professionally. Technical Skills: ? Typing speed of at least 40wpm with 90% accuracy. ? Computer literate with proficiency in Microsoft Windows and Office. Responsibilities: ? Assist customers in placing online orders. ? Provide support through phone calls. ? Process payments securely. ? Proactively support customers and maintain brand reputation. ? Identify and escalate priority issues. ? Collaborate with the team to improve customer support. ? Maintain and improve service quality This offer from 'TWO95 International, Inc' has been enriched by Jobgether.com and got a 72% flex score.
Similar Remote Jobs
Hiring Customer Success Specialists - Night shift only
Posted on: 31-01-2025 10:00
Data Entry Specialist - Remote / Entry Level
Posted on: 31-01-2025 10:00
Walmart Virtual Assistant Remote Job - Immediate Hiring
Posted on: 31-01-2025 10:00
The Rural Sound Project: Freelance iPhone Audio Recording
Posted on: 31-01-2025 10:00
Entry Level Remote Support (No Experience Needed) ?
Posted on: 31-01-2025 10:00
Home Depot ? Customer Service/Sales ? Downingtown, PA
Posted on: 31-01-2025 10:00
LCSW LISW - CT - Remote | WFH
Posted on: 31-01-2025 10:00
Senior Analyst, Health Care Quality Management - Remote
Posted on: 31-01-2025 10:00
Apple Remote Jobs Entry Level (Work At Home)
Posted on: 31-01-2025 10:00
Data Entry Remote Jobs At Disney From Home
Posted on: 31-01-2025 10:00
Remote Sales Rep, No Cold Calls - Part-time or Full-time
Posted on: 11-12-2024 17:46
Warehouse Associate - Order Picking and Packing
Posted on: 29-11-2024 08:27
Disney Data entry jobs ? Part-time (WFH) Jobs
Posted on: 31-01-2025 10:00
Strategic Foresight and Scenarios Consultant(s)
Posted on: 13-12-2024 17:47
Entry Level Data Entry Clerk (100% Remote)
Posted on: 07-09-2024 00:00
Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024 In Burkina Faso
Posted on: 20-08-2024 00:00
Part Time Merchandiser
Posted on: 13-09-2024 00:00
Remote Paid Search Ads and Google Analyst
Posted on: 04-02-2025 19:20
Manager, Creative Production and Creative Development
Posted on: 20-01-2025 00:00
Community Moderator/ Engagement Specialist
Posted on: 22-11-2024 05:34