Home Improvement Retail Customer Service Representative - Site

Remote, USA Full-time Posted 2025-03-14

About the position
The Home Improvement Retail Customer Service Representative at ResultsCX is responsible for assisting customers with their home improvement projects by providing exceptional customer service. This role involves training on-site in Lakeland, FL, before transitioning to remote work. Representatives will handle online orders, coordinate delivery and installation of appliances, and resolve customer issues to ensure a positive experience.
Responsibilities
? Provide excellent customer service to clients.
,
? Communicate with customers over the phone, via email, and online chat.
,
? Navigate a computer with multiple windows and screens to assist customers.
,
? Resolve customer issues while ensuring an exceptional customer experience.
Requirements
? High school diploma or GED required.
,
? Ability to type at least 25 words per minute.
,
? Intermediate/advanced technical proficiency to toggle between multiple systems.
Nice-to-haves
? Open availability between 6am-2am EST, 7 days a week.
,
? Reliable transportation to and from the training site in Lakeland, FL.
,
? Ability to thrive in a social environment with networking and collaboration.
Benefits
? Paid training
,
? Health insurance
,
? Dental insurance
,
? 401(k)
,
? Paid time off
,
? Vision insurance
,
? Employee performance incentives and prizes
,
? Discounts on hotels, car rentals, restaurants, movie tickets, groceries, and childcare.

Apply for the Job

Home Improvement Retail Customer Service Representative - Site

Similar Remote Jobs

Home Improvement Retail Customer Service Representative - Site

Event planning / remote assistant for January events

Virtual Support Needs Educator (California Certified) - Remote

Fully Remote , Entry Level Data Entry job

Data Entry Clerk Admin (Remote) Work From Home

Data Entry Operator (Work from Office to Home)

Work from Home No Phone Calls Chat Support

Inbound Sales Representative ($1,500 Bonus for Insurance License)

Amazon Work From Home Jobs (Live Chat Support)

Shopify Chat Assistant (Work from Home, Entry Level)

Apple Data Entry Remote Jobs $27/Hour ? WFH

Work From Home as a Retail Products Tester. No Experience Required. Full-Time

Pharmacy Clerk, Omnicare

Data Entry Clerk - Make Your Own Schedule PT or FT - 100% Work From Home

Remote Customer Service Representative at Delta Airlines

Senior Compliance Accountant

Amazon Flex Specialist

Entry Level Closer

District Support Pharmacist Full Time

Customer Service Representative - Remote ( San Antonio TX)