Inbound Customer Service Agent - Consumer Relations
Remote, USA
Full-time
Posted 2025-03-16
Description: ? As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues. ? Create an outstanding quality service experience for the GE Appliance consumer, ? Advocate for customers with multiple internal departments for satisfactory resolutions. ? Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. ? Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues. ? Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies. Requirements: ? High School Diploma or GED ? Minimum of 1-year Call-Center experience ? Minimum of 2-years Escalated Customer Service experience ? Ability to communicate effectively in English is a requirement ? Excellent written & verbal skills ? Moderate to advanced computer skills; navigating multiple online applications ? Exceptional organizational skills; ability to effectively multi-task ? Ability to handle high-volume calls while simultaneously handling multiple online applications ? Previous experience working from home (preferred) ? Passion for helping customers and problem-solving ? Flexible with the ability to take direction from management yet work independently to achieve goals ? Active listening skills and the ability to ask questions ? Conflict resolution skills; negotiation skills; and time management skills ? Flexibility, being the ability to adapt to change. ? Critical thinking skills ? Desire to work in a team environment towards common goals ? Ability to remain calm and show empathy while handling challenging customer concerns Benefits: ? Paid on-the-job training and mentoring ? Work-from-home opportunities (equipment provided) ? No weekend shifts ? Paid time off ? Medical, dental, vision, and prescription benefits eligibility on day 1 of employment ? 401(k) program with a company match ? Short-term and long-term disability ? Life insurance ? Appliance discount program ? Tuition reimbursement ? Gym membership reimbursement ? Career growth opportunities
Similar Remote Jobs
Inbound Customer Service Agent - Consumer Relations
Posted on: 31-01-2025 09:59
Entry-Level Sales Manager- Work Remotely with Flexibility
Posted on: 31-01-2025 09:59
$15 per Hour Remote Call Center Representative
Posted on: 31-01-2025 09:59
100% Work from Home- Client Support Rep
Posted on: 31-01-2025 09:59
Customer Service Representative (Remote) at Apple Inc.
Posted on: 31-01-2025 09:59
Remote Entry Level Customer Service Call Center
Posted on: 31-01-2025 09:59
Remote Data Typist (Entry-Level) at Stratton Architects
Posted on: 31-01-2025 09:59
Remote Insurance Agent - No Experience Required!
Posted on: 31-01-2025 09:59
Remote Part Time Sales Representative | WFH
Posted on: 31-01-2025 09:59
REMOTE Legal Assistant with Elite Virtual Assistants
Posted on: 31-01-2025 09:59
Chewy Careers,At Home Jobs, Work From Home
Posted on: 16-07-2024 18:54
Insurance Specialist, Remote! $17 Per hour!
Posted on: 15-10-2024 08:31
Remote Call Center Customer Service Representative
Posted on: 18-02-2025 03:58
Southwest Airlines Remote Customer Service Representative - WFH
Posted on: 16-07-2024 19:04
Bilingual Customer Care Representative (Spanish) - Fully Remote in North Carolina
Posted on: 05-08-2024 00:00
Remote Accountant (m/f/d) - Flexible Work from Home
Posted on: 19-08-2024 00:00
Southwest Airlines Customer Service-(Remote Jobs $18/Hr) ? Hiring Now
Posted on: 27-08-2024 00:00
Mid-Level Financial Analyst II (Remote)
Posted on: 10-10-2024 00:00
Netflix Tagger Jobs (Content Moderator) Apply Now
Posted on: 16-09-2024 00:00
Remote Customer Travel Support
Posted on: 05-09-2024 00:00