Call Center Agent/Customer Service
Job Summary
We are seeking a dedicated and enthusiastic Call Center Agent/Customer Service to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and assisting clients with their needs. This role requires strong communication skills and the ability to analyze information effectively.
Duties
? Respond to incoming calls and assist customers with inquiries in a professional manner.
? Analyze customer needs and provide appropriate solutions or escalate issues when necessary.
? Maintain accurate records of customer interactions and data entry into the system.
? Communicate clearly and effectively with clients, ensuring their concerns are addressed promptly.
? Collaborate with team members to enhance service delivery and improve customer satisfaction.
? Stay updated on company products, services, and policies to provide accurate information.
Requirements
? High school diploma or equivalent.
? Ability to analyze information and make informed decisions quickly.
? Basic computer skills.
? Previous experience in a call center or customer service role is advantageous but not mandatory.
? Must possess excellent interpersonal skills and the ability to work well under pressure.
Job Types: Full-time, Part-time
Pay: $22.16 - $25.87 per hour
Expected hours: 20 per week
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Flexible schedule
? Health insurance
? Life insurance
? Paid time off
? Tuition reimbursement
? Vision insurance
Schedule:
? Day shift
? Evening shift
? Monday to Friday
Work Location: Remote
Similar Remote Jobs
Call Center Agent/Customer Service
Posted on: 31-01-2025 09:57
Bank Referral Account Executive
Posted on: 31-01-2025 09:57
Host - Edinburg Chili's
Posted on: 31-01-2025 09:57
Manager - Campaign Design
Posted on: 31-01-2025 09:57
Fully Remote Account Executive
Posted on: 31-01-2025 09:57
Capital One Careers Remote
Posted on: 31-01-2025 09:57
Sr. Business Development Executive
Posted on: 31-01-2025 09:57
Paid Social Media Manager
Posted on: 31-01-2025 09:57
Personal Accountant & Bookkeeper
Posted on: 31-01-2025 09:57
Remote Chat Support Agent
Posted on: 31-01-2025 09:57
Netflix Remote Jobs (Data Entry, Part/Full Time Work) $30/Hour
Posted on: 07-12-2024 04:21
Beauty Consultant- Part Time
Posted on: 05-12-2024 05:15
Customer Support Representative ? Non-technical (Remote Southeast or Central US) in USA
Posted on: 20-01-2025 00:00
Retail Part-Time Store Associate, Fabletics (Disney Springs - Lake Buena Vista, FL)
Posted on: 20-01-2025 00:00
Telehealth Registered Nurse - Night Shift - NCL and MA State License
Posted on: 24-01-2025 00:00
Amazon Data Entry Jobs $24/Hr
Posted on: 16-07-2024 18:35
Delta Airlines Careers Remote Online Jobs From Home
Posted on: 23-01-2025 00:00
Senior Manager Product Management - Customer Experience - Remote
Posted on: 16-11-2024 19:13
MisNA Group Inc. ? CDL Class A Solo Truck Driver-FedEx Ground ? Grove City, OH
Posted on: 31-01-2025 10:02
CDL-A - Dedicated truck driver - Coca-Cola
Posted on: 12-12-2024 19:16