Data Entry Analyst
We are hiring a Data Entry / Receptionist. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
? Maintaining a positive, empathetic and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.
Requirements
? High school diploma, general education degree or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support.
Similar Remote Jobs
Data Entry Analyst
Posted on: 24-01-2025 00:00
Live Chat Specialist
Posted on: 24-01-2025 00:00
UX Design Specialist
Posted on: 24-01-2025 00:00
Remote Chat Agent
Posted on: 24-01-2025 00:00
Remote Tax Professional
Posted on: 24-01-2025 00:00
Sales-Work From Home
Posted on: 24-01-2025 00:00
Paid Student Internship
Posted on: 24-01-2025 00:00
Remote Survey Taker
Posted on: 24-01-2025 00:00
Front Desk Receptionist
Posted on: 24-01-2025 00:00
Dasher (Delivery Driver)
Posted on: 24-01-2025 00:00
Work Part Time ? Earn Money
Posted on: 17-02-2025 05:59
Client Success Specialist REMOTE FROM ANYWHERE IN THE USA
Posted on: 22-09-2024 00:00
Remote - Concierge Specialist
Posted on: 31-07-2024 19:12
Business Partner (Network Health) Manager, FR, Amazon Logistics
Posted on: 31-01-2025 10:00
Delta Airlines Customer Care (Remote Jobs Work From Home)
Posted on: 12-09-2024 00:00
Delta Live Chat Agent Jobs ? Flexible Schedule Available
Posted on: 23-09-2024 00:00
Workday Specialist - Contract (Fully Remote in US)
Posted on: 13-09-2024 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 16-07-2024 18:36
Customer Support Representative - Work from home
Posted on: 04-09-2024 00:00
FOOD SERVICE WORKER/CASHIER (PART TIME)
Posted on: 07-11-2024 05:43