Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Target warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Work From Home- Data Entry
Posted on: 03-01-2025 07:35
Flexible Work-from-Home Opportunities Paying $20 an Hour
Posted on: 01-11-2024 07:55
Claims Call Center Supervisor
Posted on: 29-10-2024 05:42
Aetna Data Entry Jobs (Part Time/Remote) ? DPS
Posted on: 15-07-2024 02:16
No Experience-Apple Remote Jobs(Data Entry)
Posted on: 18-02-2025 03:59
American Airlines Virtual Assistant, Remote Jobs In United states
Posted on: 14-11-2024 08:02
Virtual Assistant at American Express (Part/Full Time) - Remote Jobs
Posted on: 13-11-2024 04:55
Cabin Experience Agent - ATL
Posted on: 10-12-2024 18:34
Controller - Denver, CO - Part-Time
Posted on: 31-01-2025 09:59
Delta Airlines Customer Service Agent Work From Home
Posted on: 23-01-2025 00:00