Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time
Company : TridentCare
This position is a hybrid Lab Dispatcher and Customer Service Representative position
Dispatcher Essential Duties and Responsibilities :
? Properly documents changes to orders requested by facility and / or ordering physician.
? Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
? Ensures dispatched orders are confirmed as received by technicians.
? Contacts facilities when scheduling or re-scheduling is necessary for any reason.
? Coordinates reassignment of orders to different technicians when necessary.
? Assists with inbound Customer Service calls as needed or directed.
Dispatcher Qualifications :
? High School Graduate or GED.
? Proficient to expert use of Microsoft Office software.
? Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.
? Ability to focus on the task at-hand in a busy, call center environment
Work-From-Home Requirements :
? Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.
? Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.
? Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).
Similar Remote Jobs
Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time
Posted on: 24-01-2025 04:49
iSeries COBOL Engineer, Remote in USA
Posted on: 24-01-2025 04:49
Amazon Work From Home Jobs (Apply Now, Work Remotely)
Posted on: 24-01-2025 04:49
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 24-01-2025 04:49
Divisional Sales Support - Jacksonville, NC
Posted on: 24-01-2025 04:49
Apple Home Advisor (Remote Work Opportunity) ? USA
Posted on: 24-01-2025 04:49
Stay-at-home Parent - Virtual Assistant
Posted on: 24-01-2025 04:49
AirBNB Data Entry Jobs (Work At Home)
Posted on: 24-01-2025 04:49
Start Your Career: American Express Remote Data Entry Jobs
Posted on: 24-01-2025 04:49
Customer Experience Agent - Fully Remote
Posted on: 24-01-2025 04:49
Clinical Informatics Specialist - *Remote* - Night Shift
Posted on: 21-02-2025 00:00
Vacation Rentals Expert (Airbnb, HomeAway, Vrbo)
Posted on: 28-08-2024 00:00
Customer Service Representative - High-Volume Call Center
Posted on: 29-08-2024 00:00
Director, Organic Marketing
Posted on: 27-09-2024 00:00
Online Spanish Teacher (Fully Remote)
Posted on: 31-01-2025 10:03
Administrative Assistant / Entry Level
Posted on: 12-12-2024 19:15
Online Data Analyst - United States of America
Posted on: 25-11-2024 05:20
Remote Customer Service Representative
Posted on: 22-09-2024 00:00
Remote Travel Advisor Entry Level
Posted on: 24-09-2024 00:00
Delta [Live Chat Agent Jobs] – Remote Work From Home
Posted on: 19-09-2024 00:00