Remote Call Center Agent

Remote, USA Full-time Posted 2025-03-15

Job brief

We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics

Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check

Apply for the Job

Remote Call Center Agent

Similar Remote Jobs

Remote Call Center Agent

Remote Client Service Specialist

Special Education Compliance Specialist

Remote Chat Support Agent

Part-Time UPS Remote jobs

Remote Customer Service Representative

Client Lead Recruiter, PXT

Online Customer Service Associate

Software Engineer, Oracle PL/SQL

Online Customer Chat Specialist

Healthcare Virtual Assistant (US) (Remote) (Remote)

(No Experience/Entry Level) Walmart Remote Careers Jobs - Apply Now

Starbucks Barista

Remote Call Center Customer Service Rep $16hr

Remote Contract Corporate Recruiter

Google Entry Level Remote Jobs $25/Hour

Equipment Finance Buy Desk Credit Product Specialist (Remote Opportunity)

Data Entry Clerk - Administrative Assistant (Remote)

Mail Processing Clerk

Financial Crimes Associate Manager