Customer Service ( Remote work)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Requirements
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service ( Remote work)
Posted on: 20-01-2025 00:00
Database Specialist / Non Profit
Posted on: 20-01-2025 00:00
HIGHEST PAID REMOTE SALES POSITION
Posted on: 20-01-2025 00:00
Apple Home-Based Technical Support Consultant
Posted on: 20-01-2025 00:00
Chewy Customer Support Specialist (Remote)
Posted on: 20-01-2025 00:00
Disney work from home jobs
Posted on: 20-01-2025 00:00
Remote Data Entry Assistant (Part-Time)
Posted on: 20-01-2025 00:00
Remote Data Entry Specialist (Part-Time)
Posted on: 20-01-2025 00:00
Remote Psychic & Tarot Reader
Posted on: 20-01-2025 00:00
Netflix Data Entry Remote Jobs
Posted on: 20-01-2025 00:00
Remote Tech Support Phone Agent
Posted on: 09-10-2024 00:00
Data Entry Clerk - Entry Level (Typist) - Remote | WFH
Posted on: 25-09-2024 00:00
Regional Account Manager - Dallas-Fort Worth Area
Posted on: 20-01-2025 06:21
( Database Analyst ) UPS Data Entry Jobs ||Remote||
Posted on: 04-02-2025 19:20
(Entry Level/No Experience) Data Entry Clerk - Part Time Remote Jobs
Posted on: 16-07-2024 18:35
TF34 Military Field Service Representative
Posted on: 16-07-2024 18:45
High Paying Remote Chat Jobs | $25-$35 Per Hour | No Experience Necessary
Posted on: 17-12-2024 18:02
Medical Front Desk Receptionist for an Opthalmology Clinic in the US (Home Based Part Time)
Posted on: 24-01-2025 04:49
Remote Customer Service Representative 1
Posted on: 16-07-2024 18:43
Long Term Care Pharmacy Clerk - Part Time
Posted on: 24-01-2025 04:53