Customer Service Representative (TX Applicants Only)

Remote, USA Full-time Posted 2025-03-14

Position Overview: As a Remote Service Representative, you will be responsible for providing outstanding support to our valued customers. This is a fully remote position, allowing you to work from the comfort of your own home. You will have the opportunity to interact with customers via phone, email, and chat to address inquiries, resolve issues, and ensure overall satisfaction.

Key Responsibilities: ? Respond promptly to customer inquiries via phone, email, and video conferencing ? Provide accurate information about our products or services ? Assist customers with their benefit packages ? Maintain a high level of professionalism and empathy in all customer interactions ? Escalate complex issues to the appropriate team member for resolution ? Keep detailed records of customer interactions and transactions ? Continuously strive to improve the customer experience and exceed performance metrics

Qualifications: ? Previous experience in customer service or a related field preferred ? Excellent communication skills, both written and verbal ? Strong problem-solving abilities and attention to detail ? Ability to multitask and prioritize in a fast-paced environment ? Proficiency with computer systems and software applications ? Reliable internet connection and home office setup conducive to remote work ? High school diploma or equivalent; college degree preferred

Benefits:
? Competitive wages
? Comprehensive training program
? Flexible work schedule
? Opportunities for career advancement
? Eligible for benefits after 90 days

Powered by JazzHR

Similar Remote Jobs

Remote Part Time Data Entry Clerk

Posted on: 20-01-2025 00:00

Remote Data Processing Technician | WFH

Posted on: 20-01-2025 00:00

Data Entry Remote Jobs at Apple

Posted on: 20-01-2025 00:00

Delta Hiring remote jobs Near Me

Posted on: 20-01-2025 00:00

Remote - Overhead Paging System Services

Posted on: 20-01-2025 00:00

Data Entry Clerk Typing Fully Remote

Posted on: 20-01-2025 00:00

Software Engineer -- Night Shift (Remote)

Posted on: 20-01-2025 00:00

Alaska Airlines Jobs (Data Entry Executive)

Posted on: 20-01-2025 00:00

IT Help Desk Night

Posted on: 26-09-2024 00:00

Business Intern (Undergraduate - Summer 2025)

Posted on: 11-01-2025 15:33

Remote Chat Agent (Entry-Level) at KeyGlee

Posted on: 31-01-2025 09:59

Online Order Filling Team Associate

Posted on: 15-12-2024 15:02

Amazon Chat Support Specialist

Posted on: 16-08-2024 00:00

Remote Data Entry Clerk - Entry Level

Posted on: 02-09-2024 00:00

Director, Product Management

Posted on: 08-01-2025 08:06