Remote Online chat specialist
Remote, USA
Full-time
Posted 2025-03-15
Company Description The ?right fit? must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client?s plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation... Job Description Responsibilities: ? Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns ? Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate ? Crete relationships with new customers to better understand and achieve their needs ? Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image. ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? This position is also a remote position in which you will be working from home Qualifications Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities. Additional Information All your information will be kept confidential according to EEO guidelines
Similar Remote Jobs
Remote Online chat specialist
Posted on: 16-07-2024 18:56
Data entry specialist
Posted on: 16-07-2024 18:56
Fully Remote Call Center Representative
Posted on: 16-07-2024 18:56
Fully Remote Call Center Representative
Posted on: 16-07-2024 18:56
Building Automation & Fire Life Safety / Security Technical...
Posted on: 16-07-2024 18:56
Entry Level Data Entry Clerk (Typist) - Remote | WFH
Posted on: 16-07-2024 18:56
Online Live Chat Support Jobs Work From Home (REMOTE) - Part-Time
Posted on: 16-07-2024 18:56
Customer Service Representative (100% Remote)
Posted on: 16-07-2024 18:56
Delta Airlines Careers Remote( Customer service )
Posted on: 16-07-2024 18:56
(REMOTE) Delta Airlines Work From Home Jobs - Part-Time
Posted on: 16-07-2024 18:56
Sr Manager, Operations Go-To-Market(Remote Or Hybrid)
Posted on: 16-07-2024 18:53
Southwest Airlines Data Entry Remote Jobs $28/Hour - Seize the Opportunity
Posted on: 11-11-2024 03:52
(Entry Level/No Experience Required) Walmart Data Entry Work From Home Job ? Hiring Now
Posted on: 23-09-2024 00:00
Scheduling Coordinator/Entry Level (Remote)
Posted on: 28-10-2024 09:48
Customer Service Representative
Posted on: 16-07-2024 05:47
Virtual Administrative Assistant/Customer Service
Posted on: 02-10-2024 00:00
Technical Support Engineer (L5)
Posted on: 08-07-2024 05:51
Netflix Customer Service Jobs From Home
Posted on: 13-12-2024 17:48
Teleperformance USA is hiring: Social Media Content Moderator Onsite-Bilingual
Posted on: 30-10-2024 05:36
Retail Sales Associate - Part-Time
Posted on: 31-10-2024 05:15