Health Insurance Verifications Representative
Remote, USA
Full-time
Posted 2025-03-14
Description: ? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. ? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. ? Roles and responsibilities: Review patient insurance claims; Utilize online insurance portals to verify patient benefits; Develop a holistic understanding of patient insurance plan details; Update the patient?s deductible, copay, and coinsurance data in clients' billing system when inaccurate; ? Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; ? Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; ? Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs? policies and procedures.
Requirements: ? 1+ years in a prior medical billing or insurance verification role ? Strong knowledge of deductible and out-of-pocket max types and determining their status and applicability ? Familiarity with different insurance payer types and navigating insurance portals ? Experience with multiple platforms is ideal and the ability to use multiple systems connected to insurance panels is required ? Experience with HIPAA and compliance-sensitive environments ? Must be able to multitask to make effective use of various online resources and platforms. ? Must adhere to regulatory requirements to protect patient safety. ? Must adhere to client processes to prevent risk to patient care and to provide the ideal patient experience.
Benefits:
? Competitive salary
? Great benefits package
? Professional growth opportunities with the chance to learn from many different functions
? A fun and inclusive workplace
Similar Remote Jobs
Health Insurance Verifications Representative
Posted on: 20-01-2025 06:20
Remote Flutter Developer Jobs
Posted on: 20-01-2025 06:20
Operations Assistant Remote Job
Posted on: 20-01-2025 06:20
Mentor - Virtual Assistants
Posted on: 20-01-2025 06:20
Mompreneur - Freelance Copywriter
Posted on: 20-01-2025 06:20
Customer Care Support/Call Center-Remote
Posted on: 20-01-2025 06:20
REMOTE Communication Systems Engineer
Posted on: 20-01-2025 06:20
Remote Care Review Clinician
Posted on: 20-01-2025 06:20
Remote Front-end Developer Jobs
Posted on: 20-01-2025 06:20
Healthcare Customer Service Rep-Remote
Posted on: 20-01-2025 06:20
Account Manager, Amazon Autos
Posted on: 31-01-2025 09:58
Southwest Airlines Entry Level Remote Customer Service Jobs (Part Time)
Posted on: 17-09-2024 00:00
Happiness Engineer - Customer Support & Success
Posted on: 19-11-2024 06:07
Entry Level Sales Work From Home
Posted on: 29-08-2024 00:00
HCM Functional Consultant - Workday Success Plans
Posted on: 21-02-2025 00:00
Online Customer Service Specialist
Posted on: 29-09-2024 00:00
Part-Time HRBP with Union Experience (Hybrid or Remote)
Posted on: 20-01-2025 06:21
American Airlines Customer Service Remote (Work From Home)
Posted on: 02-01-2025 03:59
Customer Support Assistant
Posted on: 20-11-2024 13:45
Quality Assurance Tester
Posted on: 19-09-2024 00:00