Amazon careers remote jobs

Remote, USA Full-time Posted 2025-03-15

Amazon is seeking work from home professionals who are passionate about customer service and are committed to delivering the best possible experience to Amazon customers. As a virtual customer service representative, you will be responsible for catering to customer?s queries and resolving their concerns promptly.

Key Responsibilities: As a customer service representative, you will be responsible for the following: ? Assisting customers with their queries related to orders, shipping, payments, refunds, and returns ? Troubleshooting technical issues faced by customers while using Amazon?s products and services ? Providing accurate and timely solutions to customers via chat, email, and phone ? Identifying and escalating customer issues to relevant departments for prompt solutions ? Building rapport with customers and ensuring that their feedback is communicated to Amazon?s management team ? Adhering to Amazon?s customer service policies and processes at all times

Skills and Qualifications: ? Excellent communication skills, both written and verbal ? Good problem-solving skills and attention to detail ? Ability to multitask and prioritize work in a fast-paced environment ? Typing speed of at least 40 words per minute ? Fluency in written and spoken English ? Previous customer service experience is an added advantage ? Access to a reliable high-speed internet connection ? Availability to work in shifts, including nights, weekends, and holidays

Apply Job!

Similar Remote Jobs

Amazon careers remote jobs

Posted on: 20-01-2025 06:20

Personal Assistant or Aide

Posted on: 20-01-2025 06:20

Teleradiologist Part Time Job

Posted on: 20-01-2025 06:20

POLISH Language Chat Support

Posted on: 20-01-2025 06:20

Direct Business Mail Associate-Remote

Posted on: 20-01-2025 06:20

Administrative Support Assistant (Remote)

Posted on: 20-01-2025 06:20

Remote Chat Support Agent

Posted on: 20-01-2025 06:20

Data Entry Assistant (Remote)

Posted on: 20-01-2025 06:20

Inventory Control Assistant (Days)

Posted on: 20-01-2025 06:20

Remote Sales Chat Representative

Posted on: 20-01-2025 06:20

Internet Rater (Tamil Language)

Posted on: 06-10-2024 00:00

Adjunct Faculty, Educational Leadership

Posted on: 16-09-2024 00:00

Customer Service Loyalty Champion II

Posted on: 24-01-2025 04:52

Retail Sales Associate / Customer Service

Posted on: 02-02-2025 00:00

Remote Customer Service Representative

Posted on: 23-11-2024 06:30

Paid Product Tester

Posted on: 16-07-2024 18:47