Customer Service (remote work , no vaccination required)

Remote, USA Full-time Posted 2025-03-14

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA

Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Apply Job!

Similar Remote Jobs

Amazon Work From Home Jobs - Work Remotely

Posted on: 16-01-2025 19:16

Uplers Hiring For Data Analyst- WFH at Pune

Posted on: 03-01-2025 07:35

Caregiver Night shift needed!!!

Posted on: 19-02-2025 06:28

Customer service representative

Posted on: 15-09-2024 00:00

Remote Medicaid Data Analyst | Work From Home

Posted on: 29-10-2024 05:42

Operations Intern - (Govt Exams Appeared)

Posted on: 03-01-2025 07:35

Service Delivery Leader

Posted on: 31-07-2024 19:11

Part-Time Remote Psychotherapist

Posted on: 26-12-2024 06:10

Express Virtual Assistant ( Work At Home )

Posted on: 18-02-2025 03:58