Customer Service Representative- Remote
Remote Customer Service Representative | Join Banyan Utility?s Team
Job Summary:
Are you a people-oriented problem solver who thrives in a remote environment? Banyan Utility is hiring a Remote Customer Service Representative to provide top-tier support and build lasting relationships with our valued customers. In this role, you?ll be the voice of our company, handling customer inquiries with efficiency and professionalism to ensure outstanding satisfaction.
Key Qualifications: ? High School Diploma or Equivalent: Foundational education to excel in a customer-focused role. ? Experience in Customer Support: Prior experience in customer service or as a client service representative is preferred. ? Exceptional Communication Skills: Proficient in both verbal and written communication. ? Team Player: Collaborative attitude and willingness to work effectively within a remote team. ? Computer Proficiency: Comfortable with basic computer applications and quick to learn new systems. ? Strong Problem-Solving Abilities: Able to troubleshoot and resolve customer issues independently.
Primary Responsibilities: ? Manage High Volume of Calls and Emails: Efficiently handle a large volume of inquiries, ensuring prompt and effective service. ? Provide Accurate Information: Deliver clear, correct, and comprehensive information to all customers. ? Follow Communication Protocols: Adhere to established communication procedures, guidelines, and policies. ? Resolve Customer Complaints: Proactively address and resolve any issues, keeping thorough records of all interactions. ? Support Customer Retention: Assist in building long-term customer relationships. ? Meet Goals: Consistently meet individual and team performance metrics for quality and efficiency.
If you?re passionate about customer care and are seeking a fully remote opportunity with a dedicated and collaborative team, apply today to become a part of Banyan Utility!
Similar Remote Jobs
Customer Service Representative- Remote
Posted on: 16-01-2025 19:15
Remote Customer Service Specialist
Posted on: 16-01-2025 19:15
Entry Level Office Assitant
Posted on: 16-01-2025 19:15
California Online TDHH Educator
Posted on: 16-01-2025 19:15
Entry level/Data Entry Assistant/100%Remote
Posted on: 16-01-2025 19:15
Online Sales representative/Chat Agent
Posted on: 16-01-2025 19:15
Transportation Representative, Transportation Representative
Posted on: 16-01-2025 19:15
RN Labor and Delivery
Posted on: 16-01-2025 19:15
RN Cardiac Cath Lab
Posted on: 16-01-2025 19:15
RN OR Operating Room
Posted on: 16-01-2025 19:15
Virtual Assistant Jobs Southwest Airlines Data Entry Job- No Experience
Posted on: 15-09-2024 00:00
Disney Data Entry Remote Jobs $27/Hour
Posted on: 16-11-2024 19:13
Remote data entry
Posted on: 06-12-2024 05:59
Senior Genesys Cloud CX Developer - 100% Remote
Posted on: 31-01-2025 10:00
Wayfair Remote Jobs Florida $22/Hour ? MySmartPros
Posted on: 13-11-2024 04:55
Senior GPU Performance Architect, AI Applications
Posted on: 31-07-2024 19:12
Director, Business Strategy - Walmart US
Posted on: 13-09-2024 00:00
Remote Admin Typist
Posted on: 19-09-2024 00:00
Amazon Work from Home ? No Experience Needed to Start Earning $25-$35/hr
Posted on: 20-01-2025 06:21
Senior Software Engineer, SAP MM (Remote)
Posted on: 19-02-2025 06:27