Customer Service Position (Remote)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service Position (Remote)
Posted on: 16-01-2025 19:15
LPS - Merchandising Specialist
Posted on: 16-01-2025 19:15
Home Automation Software Specialist
Posted on: 16-01-2025 19:15
Weekend-Only Compassionate Caregiver Needed
Posted on: 16-01-2025 19:15
Chat Sales Support Representative
Posted on: 16-01-2025 19:15
Certified Pharmacy Technician (Remote)
Posted on: 16-01-2025 19:15
Remote Master's Level Therapist
Posted on: 16-01-2025 19:15
Customer Service Representative- Remote
Posted on: 16-01-2025 19:15
Remote Customer Service Specialist
Posted on: 16-01-2025 19:15
Entry Level Office Assitant
Posted on: 16-01-2025 19:15
Entry-Level Product Tester ? Careers Remote ?
Posted on: 31-01-2025 09:59
Pharmacy Technician, Navigation
Posted on: 30-11-2024 09:47
Informaticist - Remote
Posted on: 16-01-2025 19:15
Senior Analyst ? Technology & Cybersecurity Risk Management
Posted on: 05-07-2024 05:50
Work-from-Home Chat Assistant ? Entry-Level, No Prior Experience Needed
Posted on: 31-01-2025 10:01
Customer Service Representative
Posted on: 16-07-2024 18:41
Amazon Part Time Data Entry Jobs @Remote $27/Hour
Posted on: 16-11-2024 19:13
Online ELA Instructors for K-12
Posted on: 10-12-2024 18:33
Customer Service Representative - Work from home
Posted on: 16-07-2024 18:59
Virtual Receptionist $12/hr - Kansas
Posted on: 30-09-2024 00:00