Customer Service Position (Remote)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service Position (Remote)
Posted on: 16-01-2025 19:15
LPS - Merchandising Specialist
Posted on: 16-01-2025 19:15
Home Automation Software Specialist
Posted on: 16-01-2025 19:15
Weekend-Only Compassionate Caregiver Needed
Posted on: 16-01-2025 19:15
Chat Sales Support Representative
Posted on: 16-01-2025 19:15
Certified Pharmacy Technician (Remote)
Posted on: 16-01-2025 19:15
Remote Master's Level Therapist
Posted on: 16-01-2025 19:15
Customer Service Representative- Remote
Posted on: 16-01-2025 19:15
Remote Customer Service Specialist
Posted on: 16-01-2025 19:15
Entry Level Office Assitant
Posted on: 16-01-2025 19:15
South Carolina Special Education Teacher - Remote | WFH
Posted on: 03-08-2024 00:00
Online Store Support Specialist
Posted on: 10-12-2024 18:33
Customer Service Sales Fort Worth, TX
Posted on: 31-01-2025 09:59
Teleradiologist 26 Weeks OOJ - 29635
Posted on: 31-01-2025 09:59
Field RN Care Coordinator-Nursing Facilities-Dallas and Tarrant County, TX
Posted on: 28-11-2024 04:55
Engineer II (REMOTE)
Posted on: 10-12-2024 18:33
Remote Teleperformance Job Customer Service Representative - Apply Now
Posted on: 01-07-2024 16:52
Remote Call Center Customer Support Rep
Posted on: 05-08-2024 00:00
American Airlines Remote Jobs Data Entry ? Work From Home ? DPSM
Posted on: 14-10-2024 04:23
LP Customer Service Associate II
Posted on: 03-12-2024 06:00