Customer Service Representative - E-Commerce Order Fulfillment
Overview
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in e-commerce order fulfillment. As a key member of our online shopping experience, you will be responsible for delivering exceptional service to our customers through various communication channels.
Estimated Salary: $18.25 - $24.75 per hour
Job Responsibilities: ? Provide timely and accurate responses to customer inquiries via phone, email, or chat. ? Process customer orders efficiently, ensuring accurate picking, packing, and shipping of products. ? Address customer complaints and concerns in a professional and empathetic manner. ? Collaborate with colleagues to resolve complex issues and ensure customer satisfaction. ? Maintain a clean and organized workspace, adhering to company standards and safety protocols.
Requirements: ? High school diploma or equivalent required; associate's or bachelor's degree preferred. ? Previous customer service experience, preferably in an e-commerce environment. ? Excellent communication, problem-solving, and time management skills. ? Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities. ? Availability to work varied shifts, including evenings, weekends, and holidays.
Benefits:
? Competitive hourly wage, with opportunities for performance-based incentives.
? Paid time off, including vacation, sick leave, and holidays.
? Health benefits, including medical, vision, and dental coverage.
? Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
About Us
Wal-Mart Stores, Inc. is a global retailer committed to providing excellent customer service and offering a wide range of products at affordable prices. We strive to create a positive and inclusive work environment that supports the growth and development of our employees.
Similar Remote Jobs
Customer Service Representative - E-Commerce Order Fulfillment
Posted on: 11-01-2025 15:33
Remote Book Reviewer (Entry-Level, No Experience Required)
Posted on: 11-01-2025 15:33
Account Representative Entry Level - Tampa North
Posted on: 11-01-2025 15:33
Aftercare Case Manager ? $22/Hour Remote Flexibility
Posted on: 11-01-2025 15:33
Online Order Filler and Customer Service Representative
Posted on: 11-01-2025 15:33
Remote WFH Data Entry Clerk - Typing
Posted on: 11-01-2025 15:33
Customer Service Representative ( REMOTE WORK )
Posted on: 11-01-2025 15:33
Customer Care Representative - Work From Home
Posted on: 11-01-2025 15:33
Remote Sales Pro: Flexible Hours, Uncapped Commissions
Posted on: 11-01-2025 15:33
P&C Underwriter ? Equine Farm and Ranch
Posted on: 11-01-2025 15:33
Netflix Tagger Job, Disney Hiring Data Entry
Posted on: 05-07-2024 05:50
Web Chat Representative - Work from home
Posted on: 03-09-2024 00:00
DRIVER - LOCAL DELIVERY
Posted on: 31-07-2024 19:12
Remote Frontend Developer 2 Jobs | Turing
Posted on: 11-09-2024 00:00
Online Order Filling Team Associate
Posted on: 24-01-2025 04:51
Online Order Filling Team Associate
Posted on: 06-02-2025 00:00
Telehealth Nurse - Night Shift
Posted on: 30-10-2024 05:35
Customer Service Representative (Work from Home) at Amazon
Posted on: 12-09-2024 00:00
Amazon Locker+ Customer Service Associate $1,000 Sign On Bonus
Posted on: 20-08-2024 00:00
Best Buy Delivery Driver – Washington
Posted on: 12-09-2024 00:00