Senior Customer Success Manager
Employer Industry: Employee Benefits Technology
- Why Consider this Job Opportunity...
- Salary up to $140,000
- Opportunity for career advancement and growth within the organization
- Competitive pay, employer-paid healthcare, and stock options
- Chance to have a meaningful impact on a platform that is scaling rapidly
- Contribute to a values-based culture with an emphasis on empowerment and autonomy
- Work in a highly collaborative, cross-functional environment
- What to Expect (Job Responsibilities):
- Strengthen customer relationships by providing exceptional support and being the face of the employer with customers
- Analyze data to understand customer engagement, identify product enhancements, and promote user adoption
- Track customers' value, retention, and satisfaction to expand the employer's footprint
- Partner with employer customers to establish and execute communication strategies maximizing impact
- Collaborate with product and sales teams to innovate on products and deliver value to customers
- What is Required (Qualifications):
- 5+ years of customer success experience
- Experience with carriers, brokers, benefits admin/ben tech providers, or direct-to-employer relationships
- Entrepreneurial approach and comfort with ambiguity
- Strong project management and organizational skills
- Clear, empathetic, and proactive communicator
- How to Stand Out (Preferred Qualifications):
- PMP experience is a plus
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
Similar Remote Jobs
Senior Customer Success Manager
Posted on: 16-07-2024 18:54
Virtual Assistant, Data Entry Jr (Part Time)
Posted on: 16-07-2024 18:54
(Remote) Jr Data Entry Clerk / Part Time
Posted on: 16-07-2024 18:54
Remote Data Entry Clerk (Entry Level) No experience
Posted on: 16-07-2024 18:54
Part Time Evening Remote Data Entry Jobs
Posted on: 16-07-2024 18:54
Content Moderator
Posted on: 16-07-2024 18:54
[Entry Level/No Experience] Fedex Data Entry Remote Jobs ? Only 5...
Posted on: 16-07-2024 18:54
Entry level Data Entry Clerk/Typing - Remote
Posted on: 16-07-2024 18:54
S&O Associate Dasher & Logistics
Posted on: 16-07-2024 18:54
Talented Individuals Wanted for an Innovative YouTube Project ...
Posted on: 16-07-2024 18:54
Bilingual Medical Assisting Instructor (Part-Time)
Posted on: 02-09-2024 00:00
Virtual Customer Service Agent
Posted on: 20-08-2024 00:00
Merchandising Associate - Full-Time (Summer 2024 Start)
Posted on: 16-07-2024 18:36
Data Entry Clerk ( 100% Remote) - Entry Level
Posted on: 07-09-2024 00:00
Remote Client Relationship Manager
Posted on: 05-08-2024 00:00
Customer Service ( Remote work , No Vaccination Required)
Posted on: 19-02-2025 06:28
finance manager, Store Development Finance (remote)
Posted on: 16-07-2024 18:36
Social Media and Customer Service Associate ( Tesla Remote Jobs)
Posted on: 16-11-2024 19:13
Network Development and Contracting (Value Based Care) Medicaid MI
Posted on: 05-09-2024 00:00
(Data Entry Level / No experience) Remote Jobs Delta Airlines ? US
Posted on: 23-07-2024 02:08