Remote/Hybrid - Customer Service Rep. Tampa, FL ONLY (#TCC)
About the position
Inktel Contact Center Solutions is seeking Customer Service Representatives for a full-time position based in Tampa, FL. The role involves providing exceptional customer service through various communication channels, addressing customer inquiries, and promoting products. The ideal candidate will have a passion for helping others and a strong desire to resolve customer issues effectively. This position offers a hybrid work environment with training provided both virtually and on-site.
Responsibilities
? Communicate with customers in a proactive and professional manner across multiple communication channels.
,
? Respond to questions, provide information, and promote products while meeting or exceeding customer expectations.
,
? De-escalate customers who are upset with their experience and explore all options to satisfy their needs.
,
? Identify root causes of inquiries by asking probing questions to determine the best solution.
,
? Maintain required product knowledge to deliver best-in-class service.
Requirements
? 2 years of customer service experience in retail, hospitality, or call center environment.
,
? Excellent interpersonal, verbal, and written skills in both English and Spanish.
,
? Strong problem-solving skills and a 'can do' attitude.
,
? Proven record of great attendance.
,
? Ability to quickly navigate through multiple systems simultaneously.
Nice-to-haves
? Experience in sales or hospitality.
,
? Bilingual in English and Spanish.
Benefits
? Paid training
,
? Disability insurance
,
? Health insurance
,
? Dental insurance
,
? 401(k)
,
? Paid time off
,
? On-the-job training
,
? Work from home
,
? Vision insurance
,
? 401(k) matching
,
? Life insurance
,
? Referral program
Similar Remote Jobs
Remote/Hybrid - Customer Service Rep. Tampa, FL ONLY (#TCC)
Posted on: 03-01-2025 07:35
TCS Hiring for Azure Databricks Engineer_Hyderabad(Only Immediate Joiner) QV346
Posted on: 03-01-2025 07:35
Data Entry Operator / Office Coordinator - US REMOTE
Posted on: 03-01-2025 07:35
Amazon Recruitment Part Time WFH, 10th pass, Freshers Eligible
Posted on: 03-01-2025 07:35
Amazon Product Testers Job Work from Home | India
Posted on: 03-01-2025 07:35
Remote Chat Assistance Specialist - No Experience, Immediate Start
Posted on: 03-01-2025 07:35
Online Data Entry Associate - Work Fast Earn Fast
Posted on: 03-01-2025 07:35
Online Data Entry Jobs/Work Form Jobs/Typing Job/Data Entry-Operator/Part-Time Jobs
Posted on: 03-01-2025 07:35
[BPT-872] ? Apply in 3 Minutes! Customer Service Representative
Posted on: 03-01-2025 07:35
Remote Wellness & Mindset Coach ? Flexible, Independent Career
Posted on: 03-01-2025 07:35
Entry Level Customer Support Representative
Posted on: 31-10-2024 05:15
Talent Acquisition Manager ? Work Remotely with Flexible Hours
Posted on: 16-07-2024 18:43
Southwest Airline Jobs From Home
Posted on: 20-01-2025 00:00
Virtual Receptionist/Legal Intake Specialist
Posted on: 22-09-2024 00:00
Senior Software Developer In Test, Caper
Posted on: 20-01-2025 00:00
Insurance Claims Customer Service Agent
Posted on: 24-01-2025 04:51
Program Manager, Remote Operations
Posted on: 07-09-2024 00:00
Dasher (Delivery Driver)
Posted on: 08-07-2024 05:51
Customer Service Associate - Customer Service Center
Posted on: 01-10-2024 00:00
Data Entry Clerk Remote. Administrative Assistant
Posted on: 16-11-2024 00:00