Remote Online Chat Specialist (Entry Level)
Company Description
HVUD is committed to selecting and retaining individuals who value working in a team environment, have the utmost regard for the safety of themselves and their fellow employees and who understand the importance of the work of providing safe drinking water.
If those are your values too, we look forward to hearing from you!
Job Description
We're seeking an Online Chat Specialist to handle incoming customer support questions via live chat on businesses? websites and social media accounts and candidate must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
Responsibilities: ? Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns ? Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate ? Crete relationships with new customers to better understand and achieve their needs ? Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image. ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? This position is also a remote position in which you will be working from home
Qualifications
? High school diploma or equivalent.
? Experience in customer service.
? Strong telephone etiquette.
? Familiarity with CRM tools.
? Excellent communication skills.
? Ability to manage multiple tasks at once.
? Ability to adapt to different personalities.
Additional Information
It?s been an honor to contribute to and be a part of countless success stories of all our clients, past and present, and we have just gotten started.
Similar Remote Jobs
Remote Online Chat Specialist (Entry Level)
Posted on: 02-01-2025 03:58
Remote Education Recruiter | Part-Time Opportunity
Posted on: 02-01-2025 03:58
American Express Data Entry (Remote) Jobs
Posted on: 02-01-2025 03:58
Live Chat Support Agent - Remote
Posted on: 02-01-2025 03:58
Virtual Hotel Scheduler - Entry Level
Posted on: 02-01-2025 03:58
Reading Specialist / Orton Gillingham Tutor
Posted on: 02-01-2025 03:58
Work From Home Office Personal Assistant
Posted on: 02-01-2025 03:58
College Student - Social Media Marketer
Posted on: 02-01-2025 03:58
Live Chat Manager - Remote Work
Posted on: 02-01-2025 03:58
Remote Part-Time Administrative Assistant with QuickBooks
Posted on: 02-01-2025 03:58
Certified Coding Specialist - Fee for Service - Remote - Sign On Bonus
Posted on: 20-01-2025 00:00
Senior Data Engineer, Marketing Technology
Posted on: 04-11-2024 05:37
Part Time Flexible Jobs - Join as a Remote Chat Support Agent, Earning $25-$35/hr with Flexible Hours
Posted on: 29-08-2024 00:00
senior manager customer care, Partner and Customer Service (Remote, U.S.)
Posted on: 09-11-2024 04:38
Marketing Manager Roundel Go-to-Market Strategy(Remote Or Hybrid)
Posted on: 22-10-2024 05:26
Merchandise and Stocking Associate
Posted on: 20-01-2025 00:00
Delta airlines remote jobs
Posted on: 23-01-2025 00:00
Remote Chat Support Specialist
Posted on: 31-01-2025 09:57
Data entry clerk
Posted on: 16-07-2024 18:45
Remote Part-Time Therapist (Evening Hours) | WFH
Posted on: 14-10-2024 04:22