Event Services Coordinator
About the position
As a Part-Time Event Services Coordinator at Walt Disney World Resort, you will play a crucial role in supporting the Services Team by managing administrative tasks and facilitating event execution. This position involves engaging with guests, both first-time and repeat, to ensure a seamless experience during their stay or event activation across various Disney venues. The role requires strong collaboration, organization, and communication skills to thrive in a fast-paced environment.
Responsibilities
? Handle basic group contact requests and answer questions pre-arrival and onsite regarding food & beverage, admissions, function space, and general resort or park information.
,
? Provide day-of event support at the event venue.
,
? Communicate event needs through detailed and concise Banquet Event Orders (BEOs) and Group Resumes.
,
? Create Food & Beverage and Dinner show agreements and drive revenue by providing group contacts with enhancement options.
,
? Complete assigned projects and administrative activities/tasks in a timely and accurate manner.
,
? Provide accurate data for deposit collection.
,
? Represent The Walt Disney Company with the highest level of integrity and professionalism.
Requirements
? Passion for delivering outstanding Guest Service with at least 6 months of experience in resolving guest inquiries and issues.
,
? Knowledge of Group Markets, Catering/Banquets, Conventions, Resorts Rooms, and Events.
,
? Flexibility in scheduling and availability to work nights, weekends, and holidays based on event schedules.
,
? Attention to detail and prioritization skills in handling multiple requests simultaneously.
,
? Ability to work independently and collaborate with the team to improve efficiency and problem-solve.
,
? Computer proficiency within a Windows environment.
,
? Eagerness to learn new and evolving software applications.
Nice-to-haves
? Proficiency with Meeting Matrix, Siebel, and DSCS Systems.
,
? Knowledge of Walt Disney World event function space in Resorts, Theme Parks, and other facilities.
,
? Strong negotiating skills and influencing abilities.
,
? Food & Beverage and/or Resort Rooms experience.
Benefits
? Health insurance
,
? Educational opportunities
,
? Special extras that only Disney can provide.
Similar Remote Jobs
Event Services Coordinator
Posted on: 30-12-2024 06:50
Data Entry Specialist
Posted on: 30-12-2024 06:50
Network Compliance Coordinator-Clinical
Posted on: 30-12-2024 06:50
Data Entry Agent
Posted on: 30-12-2024 06:50
Package Handling Coordinator
Posted on: 30-12-2024 06:50
Customer Care Representative
Posted on: 30-12-2024 06:50
Home-Based Data Entry
Posted on: 30-12-2024 06:50
Virtual Assistant- (WFH)
Posted on: 30-12-2024 06:50
Remote Project Participant
Posted on: 30-12-2024 06:50
Remote Project Participant
Posted on: 30-12-2024 06:50
Teleperformance Customer Service Remote Jobs ? Work From Home Jobs
Posted on: 05-08-2024 00:00
Manager, Social Media (Disney Branded Television)
Posted on: 08-01-2025 08:06
Telephonic Triage Registered Nurse with Compact Licensure (including States of CA, PA, MI, NY and NJ)
Posted on: 23-11-2024 06:30
CVS Online Typing Jobs - Work from Home
Posted on: 16-07-2024 18:56
Loan Servicing Associate (No Experience Required)
Posted on: 27-08-2024 00:00
Immediate Openings ? Amazon Virtual Assistant Jobs
Posted on: 31-01-2025 10:02
Partner Account Executive (Digital Advertising Sales) Remote, Remote US - CST/EST
Posted on: 16-01-2025 19:17
Email and Chat Support Specialist - LATAM based ONLY - Contract to Hire
Posted on: 16-01-2025 19:17
Remote Chat Support / Content Moderator (Entry Level / No Experience)
Posted on: 09-08-2024 00:00
Remote Sales Associate: Flexible Hours, Unlimited Growth
Posted on: 11-12-2024 17:46