E-Commerce Support Specialist - Work remote, no experience needed
The House of Mercier is excited to announce an open position for an E-Commerce Support Specialist in a fully remote capacity. This entry-level role requires no prior experience, making it a perfect opportunity for individuals looking to kickstart their career in the e-commerce industry. As an E-Commerce Support Specialist, you will assist our customers with their online inquiries, ensuring they have a smooth and enjoyable shopping experience with our luxury products.
Responsibilities
? Provide friendly and knowledgeable support to customers regarding their e-commerce inquiries through email and live chat.
? Assist with order processing, product information, and general inquiries to enhance customer satisfaction.
? Resolve customer issues and complaints promptly and professionally.
? Document customer interactions accurately to ensure effective communication and service improvement.
? Collaborate with team members to identify trends in customer feedback and suggest improvements.
? Participate in training to develop your skills and product knowledge.
? Stay informed about our product offerings and e-commerce best practices.
Requirements
? No prior experience required; a willingness to learn and grow is essential.
? Fluency in English is necessary; additional languages are a plus.
? Strong communication skills, both written and verbal.
? A positive attitude and a strong commitment to customer service excellence.
? Ability to work independently and effectively in a remote environment.
? Basic computer skills and familiarity with online communication tools are desirable.
? A genuine interest in luxury products and eagerness to learn about e-commerce are important.
Benefits
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Family Leave (Maternity, Paternity)
? Short Term & Long Term Disability
? Training & Development
? Work From Home
? Free Food & Snacks
? Wellness Resources
? Stock Option Plan
? Great Salary
? Other Perks
Similar Remote Jobs
E-Commerce Support Specialist - Work remote, no experience needed
Posted on: 19-12-2024 18:04
Website Chat Assistant - Work remote, no experience needed
Posted on: 19-12-2024 18:04
Website Chat Assistant - Work remote, no experience needed
Posted on: 19-12-2024 18:04
Work From Home Customer Service Sales San Antonio, TX
Posted on: 19-12-2024 18:04
Virtual Sales Representative - Work remote, no experience needed
Posted on: 19-12-2024 18:04
App Support Agent - Work remote, no experience needed
Posted on: 19-12-2024 18:04
(VIRTUAL) EL Certified Special Education Teaching Need in Michigan
Posted on: 19-12-2024 18:04
Flexible Remote Data Entry Clerk - Work from Home
Posted on: 19-12-2024 18:04
Direct Support Professional- Remote Support- Part time 3rd shift
Posted on: 19-12-2024 18:04
Content Moderator ? Removing Spam Comments (work from home)
Posted on: 19-12-2024 18:04
Amazon Work At Home (Data Entry) Jobs No Experience ? No Experience
Posted on: 28-08-2024 00:00
Virtual Administrative Assistant/Front Desk
Posted on: 31-01-2025 09:57
Customer Service Coordinator (Remote) - Swing shift: 10am-7pm CST
Posted on: 24-01-2025 04:52
Amazon Customer Service - Work From Home $16-$35/hr ? No Experience Needed
Posted on: 16-12-2024 16:53
Data Entry Specialist Remote
Posted on: 31-07-2024 19:11
Amazon Data Entry Specialist Part-Time Jobs ? No Experience
Posted on: 16-07-2024 19:02
Health Advocate - National Remote
Posted on: 16-07-2024 18:47
Amazon Data Entry From Home Position (Remote, Entry Level) In the USA
Posted on: 06-12-2024 06:00
Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time
Posted on: 03-08-2024 00:00
Remote Content Writer (Full-Time/Part-Time)
Posted on: 26-12-2024 06:11