Call Center Representative- Healthcare- Remote- Norwood- Part Time
About the position
The Call Center Representative position at Atrius Health is a part-time role focused on providing exceptional customer service to patients in a healthcare setting. The representative will manage incoming calls, assist patients with appointment scheduling, and support the interdisciplinary care delivery model. This remote position requires candidates to have experience with electronic medical records and strong communication skills to enhance patient access and understanding.
Responsibilities
? Receive incoming calls and inquiries from patients.
,
? Assist patients in managing appointments and care.
,
? Provide extraordinary customer service and problem-solving support.
,
? Facilitate the work of an interdisciplinary coordinated care delivery model.
,
? Communicate clearly and professionally with patients to improve access and understanding.
Requirements
? High school diploma or GED required.
,
? 1 year of experience in a clinical or customer service setting preferred.
,
? Experience with electronic medical records (EMR) and EPIC or similar technology required.
,
? Strong computer skills, including word processing and spreadsheet programs.
,
? Excellent verbal and written communication skills.
,
? Ability to handle a minimum of 70 calls a day.
Nice-to-haves
? Bachelor's degree or other non-clinical degree combined with an interest in healthcare.
,
? Working knowledge of patient-related documents.
Benefits
? Health savings account
,
? Paid holidays
,
? Health insurance
,
? Dental insurance
,
? 401(k)
,
? Paid time off
,
? Vision insurance
,
? 401(k) matching
,
? Employee discount
,
? Professional development assistance
,
? Life insurance
,
? Paid sick time
Similar Remote Jobs
Call Center Representative- Healthcare- Remote- Norwood- Part Time
Posted on: 19-12-2024 18:04
Call Center Team Lead- Remote- Part Time- Weekends
Posted on: 19-12-2024 18:04
Overnight Live Chat Support Agent ? Remote, Entry-Level
Posted on: 19-12-2024 18:04
Customer Service Rep I - 1st Shift (Remote)
Posted on: 19-12-2024 18:04
Remote Customer Service Call Center Representative (Service BDC)
Posted on: 19-12-2024 18:04
Frontend Developer (React | 100% remote | PT)
Posted on: 19-12-2024 18:04
Remote Sales Career: Shape Your Future, Define Success
Posted on: 19-12-2024 18:04
Remote Customer Service Agent | Work from Home
Posted on: 19-12-2024 18:04
Remote Bookkeeper for Fast-Paced HVAC and Plumbing Services
Posted on: 19-12-2024 18:04
fb content moderator job (Work From Home Remote)
Posted on: 19-12-2024 18:04
Medical Appointment Scheduler
Posted on: 19-02-2025 06:27
Inbound Sales Representative - Fully Remote
Posted on: 09-08-2024 00:00
Evening & Weekend Receptionist
Posted on: 26-09-2024 00:00
Amazon Connect Sales Specialist Customer Acquisition in Atlanta, GA in Amazon (job Id: 1680143458)
Posted on: 03-02-2025 00:00
Node js test engineer
Posted on: 31-01-2025 09:57
Part Time Product Tester ? Online (Entry Level)
Posted on: 05-11-2024 03:45
Primary Care - Remote RN Telephone Triage - Registered Nurse-Level II
Posted on: 16-07-2024 18:35
Delta Remote Careers: Airlines Jobs with Work-From-Home Opportunities
Posted on: 19-09-2024 00:00
Certified Special Education Teacher - Remote | WFH
Posted on: 20-08-2024 00:00
Forklift Operator II
Posted on: 01-10-2024 00:00