Remote Customer Service Representative
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations.
? Receive and process payments.
? Update lot (vehicle) notes in the system.
? Answer multi-line telephone in a professional manner.
? Face to face customer interaction.
? Use company resources to gather information and offer solutions to meet customer needs.
? Contact clients to obtain vehicle pick-up information.
? File documents according to criteria.
? Process mail incoming and outgoing per criteria.
? Read and interpret various reports and documents.
? Proper completion of sale documents.
? Other duties as assigned.
Required Skills & Experience:
? One year of office support experience in a customer service role preferred
? High School diploma
? Excellent customer service skills and attitude
? Excellent written and verbal skills
? Proficient with office equipment
? Attention to detail
? Problem-solving
? Computer proficiency - MS Suite
? Typing speed 45WPM
? Professional appearance
? Ability to multi-task in a fast-paced environment
? Bilingual skills a plus
? Occasional overtime as needed
?
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a 'job' when your coworkers are like family - it's like coming home.
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 19-12-2024 18:04
Professional English Teacher (Remote)
Posted on: 19-12-2024 18:04
Entry Level Data Scientist/Engineer
Posted on: 19-12-2024 18:04
Remote Entry Level Management
Posted on: 19-12-2024 18:04
Data Entry Assistant Remote
Posted on: 19-12-2024 18:04
Remote Insurance Support Specialist
Posted on: 19-12-2024 18:04
Warehouse Associate 1st shift
Posted on: 19-12-2024 18:04
Amazon Careers Software Engineer
Posted on: 19-12-2024 18:04
Entry Level Business Management
Posted on: 19-12-2024 18:04
Caregiver ? Immediate Openings
Posted on: 19-12-2024 18:04
Hiring Immediately! Graduate Program
Posted on: 03-02-2025 00:00
Coach Mentor- Contractor (Remote)
Posted on: 01-10-2024 00:00
(Entry Level/No-Experience) TikTok Data Entry Remote Job - Hiring Now
Posted on: 16-07-2024 05:47
Apple Home Advisor (Remote Position) ? USA
Posted on: 25-09-2024 00:00
Customer Experience Associate – Entry Level
Posted on: 12-09-2024 00:00
EBO ? Data Entry in Melbourne, FL
Posted on: 06-02-2025 00:00
US bank careers remote
Posted on: 23-01-2025 00:00
Online Survey Side Hustle Expert
Posted on: 03-02-2025 00:00
Travel Logistics Coordinator- Work Remotely
Posted on: 08-01-2025 08:06
Online Order Filling Team Associate
Posted on: 02-12-2024 03:10