Aetna Customer Support Remote Jobs - Part-Time
Remote, USA
Full-time
Posted 2025-03-14
Welcome to Aetna, a leading name in the healthcare industry dedicated to providing innovative and comprehensive health solutions. At Aetna, we believe in creating a healthier world by delivering quality care and fostering a collaborative and inclusive work environment. As a Customer Support Representative in our Remote division, you will be an integral part of our commitment to excellent customer service and support. Position: Customer Support Representative - Remote Job Responsibilities: ? * Provide Exceptional Customer Service: Respond to customer inquiries, troubleshoot issues, and resolve concerns promptly and courteously. ? * Remote Assistance: Engage with customers remotely to assist in navigating our products and services, ensuring a seamless experience. ? * Knowledgeable Guidance: Stay updated on Aetna products, services, and policies to provide accurate information and guidance to customers. ? * Problem Resolution: Effectively address and resolve customer complaints... escalating issues when necessary to ensure swift resolution. ? * Documentation: Maintain detailed and accurate records of customer interactions, feedback, and resolutions. ? Required Skills: ? * Communication Skills: Exceptional verbal and written communication skills to articulate information clearly and professionally. ? * Empathy: Ability to understand and empathize with customer needs, demonstrating a genuine commitment to customer satisfaction. ? * Technical Proficiency: Comfortable using remote communication tools, navigating computer systems, and troubleshooting basic technical issues. ? * Problem-Solving: Strong analytical and problem-solving skills to address customer concerns effectively. ? * Adaptability: Ability to adapt to a dynamic work environment and embrace change positively. ? Qualifications: ? * Previous experience in customer support or a related field is preferred. ? * High school diploma or equivalent; college degree is a plus. ? * Availability to work flexible hours, including evenings and weekends as needed. ? * Commitment to delivering outstanding customer service and exceeding performance targets. ? How to Apply: If you are passionate about making a difference in people lives and possess the skills outlined above, we invite you to join our team at Aetna. Please submit your resume and a cover letter detailing your relevant experience to us. Join us at Aetna, where your dedication to customer support will contribute to building a healthier and happier community. Aetna is an equal opportunity employer and welcomes applicants from all backgrounds to apply
Similar Remote Jobs
Aetna Customer Support Remote Jobs - Part-Time
Posted on: 16-07-2024 18:52
Work From Home Customer Service Representative At Aetna
Posted on: 16-07-2024 18:52
Aetna Customer Support Remote Jobs - Apply Now
Posted on: 16-07-2024 18:52
Walmart remote jobs - Entry Level
Posted on: 16-07-2024 18:52
Walmart Careers Remote - $20-25 An Hour (Hiring Now)
Posted on: 16-07-2024 18:52
Customer Service Representative Walmart - Part-Time Remote
Posted on: 16-07-2024 18:52
Walgreen Remote Jobs Work From Home (Data Entry)
Posted on: 16-07-2024 18:52
Disney Data Entry Jobs (Part Time/Remote) ? DPS
Posted on: 16-07-2024 18:52
Disney Remote Data Entry Jobs, Disney Data Entry
Posted on: 16-07-2024 18:52
Cvs Health Remote Jobs - Work From Home
Posted on: 16-07-2024 18:52
Remote Virtual Customer Service Representative | WFH
Posted on: 10-12-2024 18:34
Remote Sales Representative ? No Cold Calling! Earnings Potential: $60,000 ? $300,000+
Posted on: 31-01-2025 10:02
Hawaii Based Call Center Agent - Work From Home
Posted on: 16-07-2024 19:01
Travel Logistics Coordinator- Work Remotely
Posted on: 21-02-2025 00:00
Remote/In Person Digital Court Reporter
Posted on: 24-01-2025 00:00
SAP FICO RTR Consultant
Posted on: 31-07-2024 19:12
Remote Work at Home Position For Customer Service Rep Job Seekers
Posted on: 11-01-2025 15:34
Remote Data Entry Job At Home Yelp $35 Per Hour In Austria
Posted on: 05-08-2024 00:00
Become a Chat Support Agent - $25-$35/hr | Work from Home | Ideal for Beginners
Posted on: 28-08-2024 00:00
Data Entry Associate [Entry Level/No Experience]
Posted on: 19-11-2024 06:07