Fedex Online Customer Service Jobs Remote ? Part-Time (Hiring Now)

Remote, USA Full-time Posted 2025-03-14

Job Description: FedEx is currently hiring part-time online customer service representatives to join its dynamic remote team. This role is perfect for individuals seeking flexible work-from-home opportunities while delivering exceptional customer experiences. Responsibilities: ? Provide professional and efficient customer service through online platforms, email, and chat support. ? Address and resolve customer inquiries, complaints, and requests in a timely manner. ? Assist customers with tracking shipments, processing claims, and updating account information. ? Collaborate with internal teams to ensure customer satisfaction and issue resolution. ? Maintain accurate records of customer interactions and escalate issues as needed.

Requirements: ? High school diploma or equivalent (some college coursework is a plus). ? Strong communication and problem-solving skills. ? Basic computer skills, including proficiency in Microsoft Office and CRM software. ? Ability to work independently in a remote environment. ? Availability for part-time shifts, including evenings or weekends as needed.

Benefits:
? Competitive hourly pay.
? Flexible part-time schedules to balance work and personal life.
? Paid training to ensure success in the role.
? Opportunities for career advancement within FedEx.
? Work-from-home convenience and a supportive virtual work environment.

About FedEx:

FedEx is a globally recognized leader in logistics and delivery services, known for its dedication to customer satisfaction and employee development. As part of our team, you'll join a culture of innovation, collaboration, and respect for diversity.

Note: FedEx is committed to creating an inclusive work environment and provides equal opportunities for all applicants, regardless of background or experience.

Apply today to become a valued member of the FedEx family and contribute to delivering excellence worldwide!

Apply Job!

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