Entry Level Help Desk : Remote
Job DescriptionJob Description
100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training.
Top Skills' Details
1. Windows Operating Systems
2. Call Center- Customer Service
3. Troubleshoot connection issues
Job Description
Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.
Primary Responsibilities
? Answer inbound technical support phone calls, chats and emails.
? Consult with customers and provide additional solution in the form of up-selling products and services.
? Troubleshoot voice, data, video and connection issues for customers.
? Identify, troubleshoot and assist customers with voice, data, video and connection issues.
? Answer customer service related questions
? Track and record each phone call and provide a detailed description of the call
? Provide backup assistance for other Technical Support Representatives
Flexible schedule prefered. Bonuses available and possibility for raise after 4 months.
Similar Remote Jobs
Entry Level Help Desk : Remote
Posted on: 12-12-2024 19:15
Sales Representative (Remote + 100% Commission)
Posted on: 12-12-2024 19:15
Senior Test Automation Engineer with JavaScript
Posted on: 12-12-2024 19:15
Work From Home Customer Service Assistant
Posted on: 12-12-2024 19:15
Motor Vehicle Title Clerk - Part-Time
Posted on: 12-12-2024 19:15
Title Examiner - US Based Remote
Posted on: 12-12-2024 19:15
Sales Support Specialist (Work From Home)
Posted on: 12-12-2024 19:15
Live Chat Support Agent - Remote
Posted on: 12-12-2024 19:15
Data Entry Clerk Typing Fully Remote
Posted on: 12-12-2024 19:15
Customer Service ( Remote work )
Posted on: 12-12-2024 19:15
Marketing / Sales Assistant with Excellent Project Management skills (10 hrs / week)
Posted on: 31-01-2025 10:02
Customer Service Representative
Posted on: 05-12-2024 05:15
Amazon Customer Support Specialist (Remote) Up to $35 An Hour
Posted on: 05-07-2024 05:50
Software Development Engineer II-iOS
Posted on: 12-12-2024 19:15
[Entry Level/No Experience] Ups Data Entry Work From Home Job ? Hiring Now
Posted on: 13-09-2024 00:00
Virtual Assistant - American Express
Posted on: 02-08-2024 17:48
Aetna Career (Entry Level, Data Entry, Full Time) ? Apply Now
Posted on: 16-07-2024 18:55
Inside Sales Representative (Remote)
Posted on: 19-07-2024 07:10
Customer Service Specialist & Sales
Posted on: 14-11-2024 08:01
AR/Medical Claims Representative (Remote)
Posted on: 30-09-2024 00:00