Pharmacy Technician - Aetna Medicare - Remote
About the position
The Pharmacy Technician position at CVS Health involves providing virtual support to Aetna Medicare members, focusing on medication adherence. The role requires excellent customer service skills to connect with a diverse customer base in a fast-paced call center environment. Technicians will conduct outbound calls to remind members about medication refills and address adherence barriers, contributing to improved health outcomes for chronic condition management.
Responsibilities
? Conduct outbound calls to Aetna Medicare Advantage members to remind them to refill or confirm pick up of their medications.
,
? Identify, discuss, and offer resolutions to adherence barriers for members.
,
? Provide superb customer service and empathy to connect with a diverse customer base.
,
? Support medication adherence initiatives for chronic conditions.
,
? Cross-train on other call center programs and initiatives supporting CVS retail.
Requirements
? Active Pharmacy Technician license in state of residence.
,
? Ability to obtain Rhode Island Pharmacy Technician license through application and fee.
,
? Minimum of 1 consecutive year experience in customer service.
,
? Bilingual in Spanish preferred.
,
? Prior Call Center experience preferred.
,
? Proficiency in Microsoft (MS) Windows-based applications and MS Office.
Nice-to-haves
? Bilingual in Spanish
,
? Prior Call Center experience
,
? Previous experience working from home
Benefits
? Store discount
,
? Employee stock purchase plan
,
? Paid holidays
,
? Disability insurance
,
? Health insurance
,
? Dental insurance
,
? 401(k)
,
? Tuition reimbursement
,
? Paid time off
,
? Vision insurance
,
? Life insurance
Similar Remote Jobs
Pharmacy Technician - Aetna Medicare - Remote
Posted on: 11-12-2024 17:46
Remote Sales Specialist Wanted: Work from Anywhere
Posted on: 11-12-2024 17:46
Remote BCBA 1099 Contractor Wisconsin Immediate Hire
Posted on: 11-12-2024 17:46
Data Entry Operator - Remote / Office
Posted on: 11-12-2024 17:46
Paid Surveys for Teens: Join Our Team
Posted on: 11-12-2024 17:46
Customer Service Sales - Work From Home
Posted on: 11-12-2024 17:46
Data Entry Operator / Entry Level (Remote)
Posted on: 11-12-2024 17:46
Remote Data Entry Clerk for Freight Bills
Posted on: 11-12-2024 17:46
Remote Staff Accountant / Bookkeeper | WFH
Posted on: 11-12-2024 17:46
Remote Senior Staff Accountant | WFH Opportunity
Posted on: 11-12-2024 17:46
Bilingual Healthcare Customer Service - Bilingual Spanish - 100% Remote Texas
Posted on: 11-01-2025 15:34
Virtual Special Education Teacher- Connecticut school district K-8
Posted on: 24-09-2024 00:00
Southwest Airlines Flight Attendant Hiring Now Flexible Schedule
Posted on: 12-09-2024 00:00
(Part-=Time Remote) Delta Airlines Entry Level Job ? Work From Home
Posted on: 01-07-2024 16:52
Help Desk Support Customer Service
Posted on: 16-07-2024 18:56
Bilingual Healthcare Customer Service Non-Bilingual & Bilingual Spanish - 100% Remote Texas
Posted on: 14-10-2024 04:23
[Entry Level/No Experience] Southwest Airlines Data Entry Jobs $34/Hour
Posted on: 05-01-2025 17:58
Contributor - Hulu Watcher
Posted on: 27-11-2024 06:07
Weekend Jobs Inc. - Flexible Weekend Job Opportunities
Posted on: 07-10-2024 00:00
EntryLevel Data Entry Specialist Remote
Posted on: 23-02-2025 00:00