Customer Service Representative - After Hours (REMOTE - US Hours)
This a Full Remote job, the offer is available from: United States
Our Client based in the US is offering Elderly Home Based Care and various other services.
They are seeking a Customer Services Representative to join their after hours team.
Fully remote position but based in South Africa.
The hours for this position offers flexibility, with a 3 day working week of 4 hour shifts per day and a Saturday and Sunday shift of 12 hours per day.
Responsibilities
? Answer all incoming calls.
? Resolve client and nurse queries that are within the scope of after-hours.
? Provide timely responses to queries that come in our texting platform.
? Notify clients and replace caregiver callouts as necessary.
? Confirm caregivers 1-2 hours before shift start.
? Perform initial intake for callers potentially interested in services.
? Document all scenarios on our platform, as well as update caregiver schedules as needed.
? Non-urgent Admin projects if time allows.
Requirements
Skills
? Fluent in English
? Compassionate and confident
? Responsible and reliable
? 10+ years? work experience in customer service + office duties.
? Adaptable and flexible regarding work hours
? Impeccable phone and computer skills
? Staffing and/or health care experience
? Experience working remotely and independently to the USA.
? Quiet and professional work-from-home environment
? Remotely set up with Wi-Fi and load-shedding back-up
This offer from 'iSTA Solutions' has been enriched by Jobgether.com and got a NaN% flex score.
Similar Remote Jobs
Customer Service Representative - After Hours (REMOTE - US Hours)
Posted on: 29-11-2024 08:27
Customer Service Representative ? Work From Home ( CVS Health REMOTE WORK)
Posted on: 29-11-2024 08:27
Customer Service Representative (Bilingual: French / English) Remote
Posted on: 29-11-2024 08:27
Customer Service Representative (Remote)
Posted on: 29-11-2024 08:27
Customer Service Representative Agent Work From Home - Part Time Focus Group Pan
Posted on: 29-11-2024 08:27
Customer Service Representative- Overnight Shift
Posted on: 29-11-2024 08:27
Customer Service Representative, Overnights
Posted on: 29-11-2024 08:27
Customer Service Representative-Remote (Call Center Experience required)
Posted on: 29-11-2024 08:27
Customer Service Specialist
Posted on: 29-11-2024 08:27
Customer Support Specialist - Advanced Support (Remote)
Posted on: 29-11-2024 08:27
Warehouse Worker (1st or 2nd shift)
Posted on: 29-08-2024 00:00
Remote Customer Service Work from home, Select your schedule!
Posted on: 08-08-2024 00:00
Junior Virtual Assistant-
Posted on: 05-07-2024 05:50
Experian is hiring: Product Marketing Intern (Remote & Paid) in Terre Haute
Posted on: 07-12-2024 04:21
Walmart Chat Remote Jobs
Posted on: 19-11-2024 06:06
Digital Contact Solutions Manager
Posted on: 26-08-2024 00:00
Amazon Delivery Driver
Posted on: 24-09-2024 00:00
(UPS Remote) - Data Entry Operator Part-Time Job
Posted on: 19-07-2024 07:10
A.I. Operations Associate
Posted on: 31-07-2024 19:12
Lead Software Engineer, Frontend
Posted on: 09-07-2024 07:20