Customer Service Agent - Remote
Customer Service Agent English Speaking REMOTE
Job Type: Full Time ? Work from Home
Hours: Vary from 8:00 am -8:00 pm (Open availability)
Salary: $14.00
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Job Duties / Responsibilities / Essential Functions:
Receive English inbound calls
Place outbound calls to existing English clients and customers
Answer questions from English customers and forward messages to clients
Meet Quality Assurance requirements and other key performance metrics
Maintaining a working knowledge of company products, services, and promotions for our clients
Required Knowledge /Skills / Abilities / Qualifications:
Excellent interpersonal, written, and oral communication skills
Flexible availability
English candidate required for this position
Excellent listening skills and the ability to ask probing questions, understand concerns, overcome objectives
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced professional working environment
Ability to learn and navigate new software quickly
Goal-oriented with professional work ethics
Basic knowledge of Microsoft Office
Leadership skills
Reliable transportation
Previous Customer Service experience
Customer Service: 1 year (Preferred)
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.
Similar Remote Jobs
Customer Service Agent - Remote
Posted on: 28-11-2024 04:55
Temporary Call Center Representative (Work at Home)
Posted on: 28-11-2024 04:55
Virtual Medical Scribe | Emergency Department | Day & Night Shifts | Monday-Sunday | Central Standard Time
Posted on: 28-11-2024 04:55
Online Order Filling Team Associate
Posted on: 28-11-2024 04:55
Entry Level Business Development
Posted on: 28-11-2024 04:55
Entry Level Sales and Marketing Representative
Posted on: 28-11-2024 04:55
Entry Level Insurance Sales Agent - Hybrid Experience
Posted on: 28-11-2024 04:55
Sales Merchandiser Coverage
Posted on: 28-11-2024 04:55
Amazon Delivery Driver
Posted on: 28-11-2024 04:55
Typing Jobs For Teenagers
Posted on: 28-11-2024 04:55
Front Desk/Sales Associate
Posted on: 31-01-2025 09:56
Full-time Night Shift RN Telephone Triage (Remote)
Posted on: 14-10-2024 04:22
Home Depot Jobs Remote $27/Hour ? mysmartpros
Posted on: 14-10-2024 04:22
Sr. Financial Billing Analyst
Posted on: 16-07-2024 18:52
Entry Level Sale: Remote Work
Posted on: 19-11-2024 06:06
Distance Learning Special Education Teacher - Remote | WFH
Posted on: 20-08-2024 00:00
Online Jobs for 14-Year-Olds with Competitive Pay
Posted on: 18-12-2024 18:22
Integration Manager- Remote Contract
Posted on: 29-08-2024 00:00
Answering Service Care - Operator, Georgia - Work From Home
Posted on: 24-01-2025 00:00
Entry Level Customer Service - Work From Home
Posted on: 22-08-2024 00:00