Online Digital Account Manager

Remote, USA Full-time Posted 2025-03-14

Description:
? Manage clients? web-centric development projects (websites, social media, SEO, etc.).
? Act as the primary contact for client communications, gathering information and advocating between the client and production teams.
? Effectively discuss and cross-sell Practice Builders' solutions.
? Communicate regularly with clients: accurately track and record customer communications.
? Thrive in a busy work environment with a high volume of tasks.
? Conduct client web trainings.
? Document all client activity in Salesforce.
? Push projects through Jira.

Requirements: ? 1-5 years of experience in online project management and/or account management. ? Web development, Social Media or SEO knowledge or experience is a major plus. ? Exceptional client communication skills. ? Exceptional computer literacy skills and knowledge. ? Excellent written and verbal skills. ? Strong organizational and time management skills. ? Great record-keeping abilities. ? Salesforce.com familiarity is a plus. ? Jira familiarity is a plus. ? Self-starter- working independently without continuous supervision. ? Immediate responsiveness to all internal and external inquiries. ? Willingness to help at all levels, to get the job done and help colleagues. ? Enthusiasm for learning new topics, and sharing knowledge with others.

Benefits:

Apply Job!

Apply for the Job

Online Digital Account Manager

Similar Remote Jobs

Online Digital Account Manager

Fully Remote Sales Assistant

Inbound Customer Service Agent

Senior Amazon Connect Consultant

Data Entry Customer Care

Seasonal Customer Service Representative

Generalist Tester - Contract

Delta Data Entry Jobs

Principal Data Privacy Consultant

Chat Customer Service Representative

Retail Store Associates and Stockers - 804

Amazon Delivery Driver

Part Time Merchandiser - Gunnison, CO

Translation Program Specialist, Amazon Customer Service, Shipping and Delivery Support (SDS)

Virtual English Instructor

Apple Remote Jobs Entry Level (Work From Home) $30/Hour ? mysmartpros

Customer Service Representative Chat Support Tier I (Remote / Entry-Level / No Calling Required)

US HR Operations Lead | Wonders | $155k ? $165k | Remote (United States)

Customer Service Rep

Call Center Specialist - Remote Work