Manager, Social Intelligence

Remote, USA Full-time Posted 2025-03-15

Define, implement, and communicate Delta?s social intelligence strategy in support of business priorities and a relentless desire to deliver customer insights. Manage a team of social media analysts to deliver breakthrough, actionable insights supporting brand intelligence and continuous improvement across the enterprise. Identify actionable insights to inform brand planning, content development, reputation management, market research, and competitive analysis. Develop and present social media intelligence reports by translating social media listening data into relatable stories for cross functional and executive audiences. Monitor and communicate audience trends to help shape marketing and communications strategies. Manage social media tools and technology stack including implementation, vendor relationships, and capability education.

Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Apply Job!

Apply for the Job

Manager, Social Intelligence

Similar Remote Jobs

Manager, Social Intelligence

Data entry customer

Remote Data Entry

Flight Simulator Technician

Senior Analyst, Brand Advocate

Manager, Pilot Learning Experience

Graduate Intern, Optimization (Summer, 2025)

Senior Analyst, Marketing Measurement (S&S)

Sr. Analyst - Inventory Accounting

Lead Analyst ? Inventory Accounting

Apple Support College Program At Home Advisor - Texas State University

Sales Representative Entry Level - Work From Home

Manager, DTC Pricing and Yield Management

Remote Customer Service Associate for Amazon

Data Analytics Engineer - Apple Services Engineering

Engineering Manager, Data Discovery and Governance

Work From Home-Customer Support Agent

Apple College Program Advisor State University

Manager, Conversational Products, AppleCare Digital

Financial Services Consultant (Flexible Schedule & Remote)