Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
? Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Requirements
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service ( Remote work )
Posted on: 22-11-2024 05:34
Customer Service Representative (Remote)
Posted on: 22-11-2024 05:34
Virtual Receptionist - Work From Home
Posted on: 22-11-2024 05:34
Senior 2D Anime Animator - Freelance
Posted on: 22-11-2024 05:34
Fully Remote Healthcare Call Center Agents
Posted on: 22-11-2024 05:34
Contract Technical Recruiter (SF or Remote)
Posted on: 22-11-2024 05:34
Work at home Data Entry Clerk - Part Time
Posted on: 22-11-2024 05:34
Customer Service Representative I - NCC - 999134 **Work from home within the Tri-County area, upon completion of onsite trainings**
Posted on: 22-11-2024 05:34
Delta Airlines Careers Remote(Customer service)
Posted on: 22-11-2024 05:34
Independently Licensed Telemental Health Counselor (REMOTE)
Posted on: 22-11-2024 05:34
Content Moderator - part-time (100% remote)
Posted on: 13-09-2024 00:00
Evening Data Entry Specialist ? Part-Time ? $15-$20/hour
Posted on: 04-09-2024 00:00
Work From Home Data Entry Jobs - CA
Posted on: 16-07-2024 18:37
Online Data Entry Assistant - Remote jobs
Posted on: 29-08-2024 00:00
MBA Leadership Development Program, Commercial/Customer Experience
Posted on: 24-01-2025 04:51
Disney Travel Coordinator - Remote | WFH
Posted on: 22-07-2024 03:03
Remote Data Entry Side Hustler
Posted on: 07-08-2024 00:00
Cashier/Customer Service Associate
Posted on: 14-02-2025 07:17
Field Services Engineer (UPS)
Posted on: 27-09-2024 00:00
Amazon Delivery Driver
Posted on: 09-12-2024 18:32