VA needed to deal with customer enquiries, issue valuations & other tasks - Contract to Hire

Remote, USA Full-time Posted 2025-03-15

Hello,

I'm looking for a full-time VA to help with my online business.

Entry level: Full training will be given.

The job will mainly involve processing incoming leads; the customer will enquire via email, WhatsApp (our business account), or Facebook Messenger

You will need to be available Monday through Friday, 9am?5 pm UK time. You can take breaks in between those times at a time that suits you; you will not be expected to be available the whole time.

The initial training will be 2 days and will be paid. The training will be on the weekend, so you must be available all day on Saturday and Sunday, free from distractions for screen sharing/video calls, etc. We will arrange the training on a weekend that suits you.

We are a 'trade-in' company. Customers will contact you with goods they want to sell. You will research the prices of those goods (on ebay) and offer an 'instant' valuation, taking into account the desired profit margins, postage costs, etc. Once you and the customer reach a deal, you will issue postage labels and ensure the customer receives their payment. If there is capacity, you will also help to list the good on ebay.

Because we offer 'instant valuations, ' you need to respond to customers quickly and in a timely manner. This is very important.

In addition to the salary, you will be paid a commission on the deals you close.

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