Remote Live Chat Agent

Remote, USA Full-time Posted 2025-03-14

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction. Responsibilities
? Handle customer inquiries promptly via live chat.
? Provide accurate, valid, and comprehensive information by using the right methods/tools.
? Identify and assess customers' needs to achieve satisfaction.
? Build sustainable relationships and trust with customer accounts through open and interactive communication.
? Meet personal/customer service team targets and call handling quotas.
Requirements and Skills
? Proven customer support experience or experience as a client service representative is a plus.
? Strong phone contact handling skills and active listening.
? Familiarity with CRM systems and practices.
? Excellent communication and presentation skills.
? Ability to multi-task, prioritize, and manage time effectively.
? High school degree.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.

Apply Job!

Apply for the Job

Remote Live Chat Agent

Similar Remote Jobs

Remote Live Chat Agent

Remote Online Research Respondent

Full Stack Developer Advisor

Client Lead Recruiter, PXT

Verizon Wireless Order Entry

Social Media Marketing Associate

online jobs for teens

Experienced Sabre Travel Consultant

Transportation Representative, Transportation Representative

Travel Reservations Agent (REMOTE)

Handler Warehouse - Part Time (Warehouse like)

Junior Virtual Bookkeeper

Senior Engineer - Java

Junior Customer Support Specialist (Remote)

Office Clerk/Data Entry (Remote)

Early Childhood Educator (Online)

Observability UX - Software Engineer ll (Fullstack)

Customer Service Representative - National Remote

Work-from-Home | Part-time Sales | Parker, CO

[Entry Level/No Experience] Southwest Airlines Careers (Work At Home) $25/Hour - Hiring Now