Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service ( Remote work )
Posted on: 20-11-2024 13:46
Appointment Setter 1002 (Remote, Night Shift)
Posted on: 20-11-2024 13:46
Customer Service Associate - Amazon Locker+
Posted on: 20-11-2024 13:46
Remote Sales and Customer Service Representative
Posted on: 20-11-2024 13:46
Remote Insurance Agent- No Experience Necessary!
Posted on: 20-11-2024 13:46
Data Entry Assistant ( 100% Remote)
Posted on: 20-11-2024 13:46
Security Engineer - Detection & Response
Posted on: 20-11-2024 13:46
Database Assistant - P/T 20-30 hours
Posted on: 20-11-2024 13:46
Install Coordinator?/Data Analyst?/Data Entry Clerk?/Part Time
Posted on: 20-11-2024 13:46
Claims Examiner (FULLY REMOTE - FLORIDA)
Posted on: 20-11-2024 13:46
Call Center Agent- Patient Access- Remote
Posted on: 02-08-2024 17:49
Remote Data Entry Job at Disney
Posted on: 16-07-2024 18:40
Specialist Solutions Architect, MSFT, Healthcare and Life Sciences, Healthcare Life Sciences
Posted on: 01-11-2024 07:55
Remote Mental Health Therapist - $100-$4,000 Monthly Bonus - Now Hiring
Posted on: 04-11-2024 05:38
Remote Entry Level Customer Service Agent (Paid training!)
Posted on: 11-08-2024 00:00
Delta Remote Careers Airlines Jobs with Work-From-Home Opportunities
Posted on: 20-01-2025 00:00
Amazon Delivery Driver
Posted on: 03-12-2024 06:00
College Student - Upcycling, Reselling & Thrifting
Posted on: 16-07-2024 18:40
Aetna Career (Entry Level, Data Entry, Full Time) - Apply Now
Posted on: 08-07-2024 05:51
Dir, Healthcare Analytics - REMOTE
Posted on: 16-07-2024 18:39