Customer Service Representative-Remote
Customer Service Representative
Location: Tulsa, OK or Remote
Duration: Contract to hire
Rate: DOE
US Citizens and Green Cards Preferred.
Job Description:
? Assistant Customer Support
? Work from home position.
? Shift hours between 6 AM - 9 PM (Central Standard Time), Monday thru Friday.
? DXC will provide computer and headset.
? Opportunity to be considered for full time employment.
? High School Diploma or equivalent.
? Must be legally authorized to work in the United States without requiring sponsorship now or in the future.
? Must be able to successfully pass IDEMIA State and Federal screening requirements, including criminal history and drug Screen.
? Must have high speed WiFi to work remote and service callers from home.
Responsibilities include:
? Answering telephones and responding to basic Customer questions using established Methods provided during training to schedule and change customer appointments, answering questions from the customer on what to bring to the appointments and other questions.
? Process transactions and track responses to ensure completion of calls.
? Proficiency with PC and Microsoft Office tools and ability to navigate multiple systems simultaneously.
? Experience working with and skilled in the use of help desk software.
? Basic business and analytical problem-solving skills are necessary.
? Ability to follow oral and written directions.
? Overtime may be available. Shifts may occasionally change based on business needs.
? Prior call center experience would be a plus, but is not necessary.
? Must fully comply with Remote Agent protocols, processes, and procedures and with United States Government contract requirements.
? Agents and DXC must comply with IDEMIA's background check process and criteria.
? All personnel with access to TSA and FBI contract sensitive information, SSI and/or PII must be vetted and shall undergo federal background checks.
? All personnel supporting state programs shall undergo state-specific background checks, as required by program.
Similar Remote Jobs
Customer Service Representative-Remote
Posted on: 20-11-2024 13:45
Nextpeer College Ambassador
Posted on: 20-11-2024 13:45
Offshore Recruiter (Remote)
Posted on: 20-11-2024 13:45
IT Infra Assistant
Posted on: 20-11-2024 13:45
Call center rep
Posted on: 20-11-2024 13:45
Remote Recruiting Gig
Posted on: 20-11-2024 13:45
Sales Account Manager
Posted on: 20-11-2024 13:45
Urological Services RN
Posted on: 20-11-2024 13:45
Manager, Client Management
Posted on: 20-11-2024 13:45
DHL Cargo Handler
Posted on: 20-11-2024 13:45
Sr Business Project Manager
Posted on: 10-09-2024 00:00
Clinical Practice Performance Coordinator - Remote in NH or ME
Posted on: 05-12-2024 05:16
Sr Pricing Analyst, Specialty Markets (Remote)
Posted on: 10-12-2024 18:34
Scaled Abuse Analyst YouTube Partner Program
Posted on: 21-02-2025 00:00
Delta Airlines Remote Customer Service Jobs At Home - Apply Now
Posted on: 16-07-2024 19:01
Talent Acquisition Manager ? Work Remotely with Flexible Hours
Posted on: 16-07-2024 18:42
Delta Remote Jobs (Data Entry) Work From Home
Posted on: 27-08-2024 00:00
Netflix Remote (Data Entry Jobs) $27/H ? Online Virtual Remote Job
Posted on: 01-07-2024 16:51
Sales Associate - Work from Home Full-Time and Part-Time Available
Posted on: 16-09-2024 00:00
Customer Service Representative - Hybrid
Posted on: 24-01-2025 04:52