Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative
? *This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 1 week of in-office onboarding/training.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America?s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah?s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah?s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities: ? Answer incoming calls and respond to customer?s requests ? Ability to work in a fast paced environment ? Book appointments for members with a high degree of data accuracy ? Maintain excellent written and verbal communication skills on a consistent basis ? Identify and escalate issues to supervisors ? Responsible for adapting to fast changing guidelines with customers ? Informs clients by explaining procedures; answering questions; providing information ? Maintains and improves quality results by adhering to standards and guidelines ? High school graduate or G.E.D. ? Minimum of one year experience in an inbound/outbound call center or retail environment is preferred ? Excellent oral and written communication skills ? Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously ? Ability to type at least 25 words per minute is preferred ? Experience in providing exceptional customer service and maintaining established quality requirements ? Must be able to pass a background check ? Opportunity to working from home ? $15,000 Life Insurance (Company Paid) ? 401K plan eligibility after 1 year of service w/company match of up to 4% ? Weekly/monthly gift card drawings/contests for meeting goals ? Career learning and development programs ? Casual dress code
Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we?d like to hear from you! Please submit your application and we?ll contact you if you become selected for a virtual interview.
Similar Remote Jobs
Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative
Posted on: 19-11-2024 06:07
Customer Service Advisor Hybrid or Remote
Posted on: 19-11-2024 06:07
Walgreen Technician Job $21/Hour ? MySmartPros
Posted on: 19-11-2024 06:07
Walmart Remote Jobs Part Time $26Hr
Posted on: 19-11-2024 06:07
Canon Brand rep & Live Chat
Posted on: 19-11-2024 06:07
Entry Level Remote Customer Service Associate
Posted on: 19-11-2024 06:07
Verizon Outbound Sales Representative Part Time
Posted on: 19-11-2024 06:07
Disney Work, Jobs.Disney Careers.Com ? mysmartpros
Posted on: 19-11-2024 06:07
Life Insurance Agent (PT/FT + Remote)
Posted on: 19-11-2024 06:07
Amazon Product Testers Job from Home
Posted on: 19-11-2024 06:07
Amazon Delivery Driver
Posted on: 10-10-2024 00:00
Senior Technical Claims Specialist, Doordash Bodily Injury
Posted on: 25-09-2024 00:00
Entry Level Computer Technician
Posted on: 04-12-2024 05:41
Oversight Architect- (100% Remote_Anywhere in USA)
Posted on: 04-02-2025 19:19
Remote Customer Service Rep - Contractor Role - $14 to $20/hour - WEEKLY PAY - US - Omni - 2180
Posted on: 20-01-2025 00:00
American Express Virtual Assistant Jobs $25/Hour
Posted on: 29-08-2024 00:00
Remote Data Entry Clerk at Prairie Lane Bernedoodles
Posted on: 11-11-2024 03:51
Social Media Specialist - (Part Time)
Posted on: 16-07-2024 18:56
Senior Business Intelligence Data Analyst
Posted on: 11-01-2025 15:33
Apple at home jobs, apple online jobs, apple at home support
Posted on: 15-09-2024 00:00