Customer Service (Mail and Chat)

Remote, USA Full-time Posted 2025-03-16

Job Description
? Reply and respond to all Tickets on our System
? Ability to diagnose and troubleshoot basic technical issues
? Ability to provide step-by-step technical help, both written and verbal
? Talk clients through a series of actions, either via phone, email or chat, until they?ve solved a technical issue

Job Requirements
? It is a hosting company so you should have at least 3 years of technical experience ex orange or WE or software/Hosting Company.
? Excellent problem-solving and communication skills
? Experience in Technical Support for at least 3 years
? English level is at least very good
? Max age is 30
? Sales experience is preferred
? Nasr city or Misr el Gdeda residents or Shoubra Misr or Fifth of settlement or Hadaya Elzaytoun preferred
? Grads only
? Males and Females are welcome to apply

Work Conditions :

Rotational shifts from 9.00 am to 5:00 pm which is work from the office or from 5.30 PM to 2.00 AM work from home
? 2 Days off is fixed but it changes every month
? Hybrid
? Training one month paid

Company Benefits:
? Career path
? Medical and social insurance provided.
? We work in software and web server hosting so you are gonna learn new things.
? Healthy and friendly environment
? Gaming Area to enjoy your break time

Apply Job!

Similar Remote Jobs

Customer Service (Mail and Chat)

Posted on: 19-11-2024 06:06

Work from Home Customer Service

Posted on: 19-11-2024 06:06

Wordpress Developer (Part - Time)

Posted on: 19-11-2024 06:06

Online Personal Trainer- Part Time

Posted on: 19-11-2024 06:06

Analyst For Amazon Fba/Data Entry

Posted on: 19-11-2024 06:06

Remote Spring Boot Developer Jobs

Posted on: 19-11-2024 06:06

Amazon Prime Video Marketing Expert

Posted on: 19-11-2024 06:06

Cloud Computing Engineer - Trainee

Posted on: 19-11-2024 06:06

WFH Call Center Representative Remote

Posted on: 19-11-2024 06:06

Event Coordinator (Part-Time) – Sullivan

Posted on: 12-09-2024 00:00

Senior, Regulatory Specialist

Posted on: 06-02-2025 00:00

Property Listing Data Entry

Posted on: 16-09-2024 00:00

Transcriptionist / Pathology / Teamsters JH

Posted on: 28-01-2025 06:22

Remote Online chat specialist

Posted on: 29-08-2024 00:00

Content Moderator at Yelp

Posted on: 29-08-2024 00:00

Fully Remote Sales Person

Posted on: 12-12-2024 19:15

Customer Support Specialist

Posted on: 18-09-2024 00:00