Call Center Representative (Remote)
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
- ```Duties```
- Answer incoming calls from customers and provide assistance with inquiries or concerns
- Enter customer information and inquiries accurately into the database
- Analyze customer needs and provide appropriate solutions or escalate to the appropriate department
- Maintain a high level of professionalism and phone etiquette at all times
- Communicate effectively with customers, ensuring clear and concise information is provided
- Handle customer complaints or issues with empathy and resolve them in a timely manner
- Follow up with customers to ensure their needs have been met
- ```Requirements```
- Previous experience in customer service or call center environment preferred
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Knowledge of medical office procedures is a plus
- Excellent verbal and written communication skills
Shifts: Between 8am-11pm EST
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
Shift:
? 8 hour shift
Experience:
? Call center: 3 years (Required)
Work Location: Remote
Similar Remote Jobs
Call Center Representative (Remote)
Posted on: 19-11-2024 06:06
Mass Spectrometry Applications Specialist
Posted on: 19-11-2024 06:06
Est?io T?nico em Qualidade
Posted on: 19-11-2024 06:06
Remote Elixir Developer Jobs
Posted on: 19-11-2024 06:06
Remote Online chat specialist
Posted on: 19-11-2024 06:06
Sales Representative Entry Level
Posted on: 19-11-2024 06:06
Java Lead (Remote job)
Posted on: 19-11-2024 06:06
Account Executive (SF Remote)
Posted on: 19-11-2024 06:06
Freelance - Conference Producer
Posted on: 19-11-2024 06:06
Entry Level Management Remote
Posted on: 19-11-2024 06:06
Analytics Director | REMOTE or MA / CT BASED
Posted on: 11-11-2024 03:52
[Entry Level/No Experience] Yelp Remote Data Entry jobs
Posted on: 20-08-2024 00:00
Customer Service Representative - Driving
Posted on: 02-08-2024 17:49
Delivery Driver - Non CDL
Posted on: 03-10-2024 00:00
Remote Live Chat Assistant (Work From Home) at Dean Cabinetry
Posted on: 22-09-2024 00:00
Up to $140k/year Bilingual Enterprise Account Executive Remote Opportunity
Posted on: 03-02-2025 00:00
Work from Home Product Tester (App Review Specialist)
Posted on: 03-08-2024 00:00
100% Telehealth (Remote) Special Education Specialist - New Hampshire
Posted on: 31-01-2025 10:01
Get Paid to Travel/Work anywhere in the World
Posted on: 03-01-2025 07:35
Museum Store Associate, Getty Center - $23.11/hr, Part-Time
Posted on: 03-09-2024 00:00