Customer Service Specialist - Starting at $19/hr - Gray, TN- Hiring for December!
Remote, USA
Full-time
Posted 2025-03-14
Train on site/ Home Office Program This position requires you to complete training on site at 4721 Lake Park Drive Johnson City, TN 37615. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required. Attached resume is required in order to move to Interview We Offer: Competitive rates start at $19/hr! Day 1 Health Benefits! State of the Art facility Flexible Work Strategies Collaborative team environment 401(k) match Tuition Reimbursement The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. Responsibilities: Assist with evaluating and resolving service inquiries from clients across different platforms... Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations Fulfilling the clients? necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 1-3 years? work experience in a related role Proficient in Microsoft Office and Windows Operating Systems Demonstrated experience solving customer service inquiries Effective verbal and written communication skills Ability to work in a fast pace environment Excellent technical and data entry skills, including the utilization of a 10-key touchpad Proven ability to navigate multiple systems and customer service platforms concurrently Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. #CustomerSupport Attached resume is required in order to move to Interview Fantastic News! We have a new custom-built state-of-the-art facility designed with the latest technology and amenities. This facility is located at 4721 Lake Park Drive Johnson City, TN 37615. https://www.youtube.com/watch?v=nSSr1qm_f6s #CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Service ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Johnson City Tennessee United States ------------------------------------------------------ Primary Location Full Time Salary Range: $39,520.00 - $50,770.00 In addition to salary, Citi?s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Anticipated Posting Close Date: Jan 04, 2025 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ('Citi?) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the 'EEO is the Law' poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting Click here to learn more about careers at Citi
Similar Remote Jobs
Customer Service Specialist - Starting at $19/hr - Gray, TN- Hiring for December!
Posted on: 14-11-2024 08:02
Work from Home Jobs | No Experience Needed | $25-$35/hr | Immediate Start
Posted on: 14-11-2024 08:02
URGENT NEED - Angular Specialist ------ Fully REMOTE --- GC - USC - W2
Posted on: 14-11-2024 08:02
Part-Time Remote Data Entry Jobs - Work From Home, No Experience or Degree Required
Posted on: 14-11-2024 08:02
Entry Level Operations and Customer Service Coordinator, Telecom Platform (Drone) West Coast Time Zone
Posted on: 14-11-2024 08:02
Senior Manager, Global Quality Risk Management | Just. ? Global Quality Systems - Remote
Posted on: 14-11-2024 08:02
Sr. Risk Manager, Global Food and Product Safety , Global Food and Product Safety
Posted on: 14-11-2024 08:02
Amazon ? Amazon Fresh Grocery Associate ? Flexible ? Schaumburg, IL ? Schaumburg, IL
Posted on: 14-11-2024 08:02
Digital Transformation Leader with Airline industry background - Denver, CO - Direct Full Time Employement
Posted on: 14-11-2024 08:02
AirBnB and House Cleaner 3,4,or 5 days a week M-F. $19-22/hour W2 PTO Great Tips.
Posted on: 14-11-2024 08:02
3rd shift, 11pm-7am- Customer Service Representative - Remote
Posted on: 16-07-2024 18:58
Night Shift Chat Support Jobs - $25-$35/hr | Remote | Flexible Hours for Entry-Level
Posted on: 19-08-2024 00:00
Adobe Experience Manager - Senior Software QA Specialist (Remote)
Posted on: 19-08-2024 00:00
Sales Manager in Training Role - Remote and Flexible!
Posted on: 16-12-2024 16:53
Online Jobs For College Students, Jobs For College Students
Posted on: 16-07-2024 18:35
Data Entry Clerk Work From Home 100 Remote
Posted on: 10-12-2024 18:34
1099 - Salesperson and Certified Student Coach
Posted on: 29-10-2024 05:42
Top Paying Data Entry Jobs for Teens: Work from Home Opportunities
Posted on: 15-12-2024 15:03
Starbucks Barista
Posted on: 16-07-2024 19:02
Remote Entry Level Agent
Posted on: 14-08-2024 00:00