Configuration Management Database (CMDB) Administrator with ITOM Expertise
Position: CMDB Administrator with CI and ITOM experience
Location: 100% Remote (HST Time Zone...
Duration: 6 Months Contract
USC/GC/H4EAD/L2EAD/TN Permit/ Refugee/Asylee who are willing to work on W2 can apply for this job
Job Responsibilities
CMDB Administration & CI Management
? Manage and maintain the CMDB, ensuring it accurately reflects the IT environment, including all CIs and their relationships.
? Define and enforce data standards, policies, and governance for CIs.
? Work with IT and business units to onboard new CIs, ensuring proper classification and attribute population.
ITOM Integration
? Collaborate with IT Operations to integrate the CMDB with ITOM processes such as:
? Event Management
? Discovery & Service Mapping
? Orchestration and Automation
? Operational Intelligence
? Leverage ITOM tools to automate discovery, CI updates, and dependency mapping.
Data Quality & Reconciliation
? Use discovery tools (e.g., ServiceNow Discovery, SCCM, SolarWinds) to populate and reconcile CI data.
? Regularly audit and cleanse the CMDB to remove duplicate, obsolete, or inaccurate data.
? Ensure data quality metrics are defined, monitored, and improved over time.
Support ITSM & ITOM Processes
? Provide accurate CI data to support ITSM processes, including incident, problem, change, and release management.
? Enable impact analysis, root cause analysis, and proactive problem resolution through reliable CI data.
? Assist in operational readiness and performance monitoring using ITOM insights.
Reporting & Dashboards
? Develop and maintain CMDB and ITOM dashboards for key stakeholders.
? Generate reports to provide insights into the health of the CMDB, CI lifecycle, and IT operations performance.
Collaboration & Training
? Act as the liaison between IT operations, security, and service management teams to ensure the CMDB and ITOM processes meet organizational needs.
? Provide training and guidance to team members on CI management, CMDB updates, and ITOM tools
Similar Remote Jobs
Configuration Management Database (CMDB) Administrator with ITOM Expertise
Posted on: 13-11-2024 04:55
Remote Pandas Developer Job for Healthcare Startup (Full-time)
Posted on: 13-11-2024 04:55
Fully Remote* Payroll Coordinator *Local to NC only
Posted on: 13-11-2024 04:55
Automotive Service Technician (On-site Only / No Relocation)
Posted on: 13-11-2024 04:55
Pharmacy Technician Pharmacy Service Specialist REMOTE- North Dakota
Posted on: 13-11-2024 04:55
Pop Health Data Analyst Sr - Remote Opportunity
Posted on: 13-11-2024 04:55
Data Entry Assistant - Remote / Entry Level
Posted on: 13-11-2024 04:55
Online Amazon Product Tester ? Contract to Hire
Posted on: 13-11-2024 04:55
Live Chat Agent ( Remote / WFH )
Posted on: 13-11-2024 04:55
PART TIME Remote Call Center Customer Service Rep
Posted on: 13-11-2024 04:55
(Work from Home)-Virtual Assistant
Posted on: 16-01-2025 19:15
Entry Level Business Development Trainee
Posted on: 02-02-2025 00:00
Mail Services Specialist
Posted on: 20-01-2025 00:00
Virtual Receptionist in USA in Back Office Betties
Posted on: 09-10-2024 00:00
TikTok creator
Posted on: 16-07-2024 19:03
Data Quality Analyst - Entry Level - Remote
Posted on: 27-09-2024 00:00
Fiber Customer Support Analyst
Posted on: 22-10-2024 05:25
Regional Account Manager - HIV Team (Remote - South Florida)
Posted on: 16-07-2024 18:57
Remote Customer Service Jobs at Amazon
Posted on: 12-09-2024 00:00
Yahoo Data Entry Jobs (Call Support, Customer Help) $32/Hour
Posted on: 16-07-2024 18:39